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Microsoft and FedEx Partner to Help Retailers Streamline Last Mile Logistics

Retail TouchPoints

The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

This can include options like in-store returns for online purchases, box-free returns at specific drop-off locations or even home pickup services; Simplify the returns process: U.S. Drawbacks to offering free returns include increased costs for your company via returns processing, shipping, handling and restocking.

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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

plan to start buying gifts earlier – the No. In 2020 and 2021, customer loyalty saw a huge shift to convenience and safety as consumers demanded a frictionless experience – often buying online from home and having the order fulfilled in or from the store. 5: Retailers will Test NFT Drops.

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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process.

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The Order Fulfillment Process in 2022 and Beyond

Retalon

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?