Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Fulfillment 268

Fulfillment Shipping Location Management 268

Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved.

Fast Fashion 350

Fast Fashion Fashion Markdowns Consumer 350

Retail TouchPoints

OCTOBER 20, 2022

As prices continue rising, consumers rely on a combination of their wallets and consciences when deciding which fashion industry trends to buy into. Innovations include new biodegradable materials and manufacturing processes that reduce both textile and environmental waste in the pursuit of sustainable apparel.

Fashion 290

Fashion Fast Fashion Apparel Consumer 290

Inside Retail

JANUARY 30, 2024

Evri’s partners will gain valuable insights into the Chinese market, including consumer behaviour, marketing and pricing strategies, product selection advice, and online operational strategies tailored to the unique demands of the Chinese market.

Merchant Services 130

Merchant Services Inventory Turnover Inventory Management Supply Chain Management 130

Retail TouchPoints

SEPTEMBER 19, 2022

Purple Innovation has confirmed that investment firm Coliseum Capital Management made an unsolicited, non-binding proposal to acquire all outstanding capital stock of the digitally native mattress company for $4.35 per share on Sept. The news of the acquisition bid sent shares of Purple soaring to approximately $3.85 when markets opened Sept.

Management 243

Management Supply Chain Management Marketing Consumer 243

Retail TouchPoints

SEPTEMBER 9, 2022

This has been true for many companies in the recent past, especially during last year’s rapid consumer spending recovery. . Relentless supply chain shocks and major shifts in consumer habits mean warehouse shelves that sat empty a year ago are today sagging under the weight of immovable inventory. Will a recession happen?

Shipping 271

Shipping Customer Experience Consumer Planning 271

Inside Retail

MARCH 19, 2024

Now, just when the fashion industry should be waking up and breaking free of this vicious cycle, it’s heading in the opposite direction. The amount of natural resources consumed and waste produced is snowballing. At the same time there is limited transparency or accountability around clothing supply chains.

Fast Fashion 246

Fast Fashion Fashion Accounting Consumer 246

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. Use Existing Data and Research to Find New Revenue Streams Launching a new revenue stream can be costly, risky and time-consuming. of ecommerce sales in 2024.

Customer Experience 246

Customer Experience Consumer Marketing Accounting 246

Retail TouchPoints

APRIL 22, 2024

Consumer preferences are shifting as a result of increased awareness around environmental impacts, of fashion and ecommerce in particular. The numbers are equally compelling when it comes to consumers’ willingness to spend more for products that are produced sustainably.

Shipping 242

Shipping Fashion Consumer Returns 242

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story. But that’s only part of the story.

Merchant Services 251

Merchant Services Clienteling Shipping Inventory Management 251

Inside Retail

DECEMBER 11, 2023

Since then, Starbucks Australia has continued to struggle to compete with local competitors, but now, 15 years later, it is collaborating with Australian tech start-up Phantm to deliver a different value proposition to the local market, which could win over consumers and sustain the retailer’s future down under.

Consumer 260

Consumer Marketing Accounting Social Commerce 260

Retail TouchPoints

APRIL 11, 2022

“At Designer Brands, we have truly taken control of our destiny as we have transformed into a brand builder, marrying our world-class design and sourcing capabilities to our industry leading direct-to-consumer infrastructure,” said Rawlins. . DSW parent company Designer Brands, Inc.

Planning 307

Planning Sporting Goods Accessories Apparel 307

Retail Focus

NOVEMBER 16, 2023

More consumers are choosing to spend with brands and retailers that demonstrate a commitment to sustainable retail practices, such as fair labour practices, ethical sourcing, and other initiatives.

Consumer 147

Consumer Marketing Management Retail Marketing 147

Inside Retail

AUGUST 27, 2023

Aloysius Chay started Hydragun, a direct-to-consumer wellness brand offering premium products to aid recovery and relieve aches and pain, after suffering a training injury and realising how big the market for such products was. We localise our assets and content as much as possible.

Supply Chain Management 130

Supply Chain Management Consumer Fulfillment Marketing 130

Retail TouchPoints

APRIL 8, 2022

These and other breakdowns along the complex global supply chain have caused shipping costs to soar and other expenses like warehousing, marketing and packaging to skyrocket as well. The key to addressing the retail sector’s supply chain nightmare could lie in a sometimes-overlooked area: indirect, or not-for-resale, expenditures.

Shipping 276

Shipping Management Marketing Consumer 276

Inside Retail

OCTOBER 16, 2023

Even if only a fraction of these users convert into consumers, it spells immense profitability for retail brands. This is precisely what direct-to-consumer (DTC) brands have been capitalising on in recent years. Technological innovations have streamlined supply-chain management and warehouse operations.

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Inside Retail

JUNE 7, 2022

Custom apparel retailer Institchu has just unveiled an innovative new technology that will offer other brands the same made-to-measure capabilities it has in its business. It’s a business model that is impossible to scale without the right technology to track and provide insights into every aspect of the business and supply chain,”.

Apparel 243

Apparel Fast Fashion Fashion Finance 243

Retail TouchPoints

APRIL 8, 2021

Melanie Huet, Chief Marketing Officer and EVP of Marketing and Innovation at Tuft & Needle, will become Chief Commercial Officer of SSB; Shelley Huff, CEO of Tuft & Needle and EVP of Direct to Consumer, will become Chief Operating Officer of SSB.

Promotions 152

Promotions Customer Experience Consumer Marketing 152

Inside Retail

SEPTEMBER 25, 2021

The current Covid-accelerated e-commerce era has pitched Australian retailers in direct competition with each other not only within Australia, but with suppliers from all around the world. That means more frequent orders and a lot more smaller orders to have to deal with in the supply chain.”.

Consumer 246

Consumer Fulfillment Sporting Goods Returns 246

Retail TouchPoints

AUGUST 10, 2021

Focus on BIPOC and Female Execs and Innovators. A panel of women supply chain executives from Shoe Carnival , Nestle Nutrition and Hubble Contacts , moderated by Melissa Campanelli of the Women in Retail Leadership Circle, will reveal their secrets for success. At Chicago’s McCormick Place, Aug.

Social Commerce 264

Social Commerce Fulfillment Consumer Marketing 264

Retail TouchPoints

DECEMBER 20, 2023

Over the next year, conversations will continue to advance, and we’ll see more brands take cues from Tractor Supply to develop a consistent and scalable process for testing and optimizing new in-store technology to support associates. Why it Matters: In 2023, we saw employee turnover reach record highs.

Advertising 250

Advertising Store Operations Merchant Services Wholesale 250

Retail TouchPoints

OCTOBER 17, 2022

These days, given the high rate of inflation, the ongoing supply chain challenges, and lingering public health challenges — just to name a few! — Waves of new research studies highlight the growing role purpose plays in creating value for businesses and consumers. Our purpose also inspires and informs our outreach to consumers.

Consumer 256

Consumer Accessories Marketing Management 256

Inside Retail

JULY 6, 2022

Supply chain disruption may have become a singularly hot topic in retail circles these past years, but a focus on improving supply chain planning and forecasting is far more than just a passing trend.

Planning 130

Planning Supply Chain Management Markdowns Management 130

Inside Retail

SEPTEMBER 20, 2022

million reflecting the impacts of lockdowns across Australia and New Zealand in the early part of the year, and Covid-related supply chain disruptions for its Oboz brand. Its direct-to-consumer sales accounted for nearly all sales growth, with same-store growth up by 9.1 For the 12 months to July 31, sales increased by 6.2

Returns 244

Returns Accounting Consumer ATS 244

Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Demand, Not Supply Chains.

Drop-Shipping 222

Drop-Shipping Fulfillment Returns Consumer 222

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Despite their investments, there are a few gaps and opportunities for improvement.

Drop-Shipping 218

Drop-Shipping Shipping Outdoor Customer Retention 218

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Here are the top innovative retail trends to watch in 2024. While challenges are inevitable, proactive measures can be taken to prepare and mitigate risks.

Retail Trends 98

Retail Trends Payment Services Social Commerce Supply Chain Management 98

Retail TouchPoints

SEPTEMBER 14, 2022

The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers. Consider that last year, retail ecommerce sales amounted to nearly $4.9 trillion , and it doesn’t stop there.

Customer Experience 289

Customer Experience Consumer ATS Shopping 289

Retail TouchPoints

APRIL 11, 2022

In January, at the height of the Omicron surge and in the midst of pandemic-driven supply chain woes, McKinsey & Company published an exploration of the ways in which companies are “vulnerable” to supply chain disruption. Consider how consumers have shifted their shopping and purchasing habits in recent years.

Shipping 306

Shipping Shopping Consumer Accounting 306

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping 240

Shipping Drop-Shipping Returns Comparison Shopping 240

Inside Retail

APRIL 11, 2024

The joint venture, announced in February, marks the establishment of Steiff Asia Ltd and the inauguration of an Asia supply chain hub situated in the Shanghai free trade zone, functioning as a pivotal logistics centre to cater not only to the Chinese market but also to other key markets across Asia and the US.

Marketing 130

Marketing Consumer Wholesale Management 130

Retail TouchPoints

NOVEMBER 10, 2021

This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain. The pandemic has fundamentally reshaped the relationship consumers have with sustainability, from shopping and investing to employer preferences.

Fast Fashion 292

Fast Fashion Fashion Consumer Accessories 292

Wiser

NOVEMBER 29, 2023

Understanding the difference between trade promotion and consumer promotion is crucial for any business seeking to maximize its market impact and sales potential. Trade promotions are directed toward the intermediaries involved in the distribution process, such as wholesalers, distributors, or retailers. What is Trade Promotion?

Promotions 146

Promotions Consumer Wholesale Advertising 146

Retail TouchPoints

MAY 3, 2022

From supply chain issues to a thriving retail media landscape, vendors are increasingly looking for new ways to maximize their product sales on Amazon. Every year ecommerce brands negotiate their contractual terms with Amazon. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

Accounting 248

Accounting Shipping Management Fulfillment 248

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Advertising 322

Advertising Consumer Point of Sale Marketing 322

Retail TouchPoints

AUGUST 10, 2020

Many retailers suspended returns in the early weeks of the pandemic, but most seem to have reinstated them in forms modified for associate and consumer safety. Those supporting Walmart reinstating in-store returns called on the retail giant to use its supply chain expertise to develop processes that are safe for associates and customers.

Returns 271

Returns Beauty and Health Shipping Customer Experience 271

Retail TouchPoints

JUNE 19, 2020

Retail is no stranger to supply chain disruption. At the same time, they have started to embrace sustainability in their operations while satisfying consumer demand for hyper-personalization, flexible fulfilment options and other innovations. Together, these factors paint a picture of a sector in flux.

Fulfillment 205

Fulfillment Planning Management Consumer 205