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What’s driving the transformation of China’s department stores?

Inside Retail

Once seen as a staple of urban retail, department stores in China are undergoing a transformative reinvention. Market struggles Chinas department-store sector has long been a foundational part of the countrys commercial infrastructure, but in recent years, it has been under mounting pressure.

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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4

Retail TouchPoints

Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb. Buchanan doesnt expect any significant additional brick-and-mortar closures following the shuttering of 27 stores in January , saying that most of the remaining stores in Kohls fleet are profitable.

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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

Example: I remember a department store launched a new digital fitting room experience, spending over $2 million on development before testing it with real customers. They recognise that every interaction, from the store layout to digital engagement, is a massive opportunity to forge emotional connections and drive loyalty.

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Why Modular Exhibition Systems Are Ideal for Retail Environments

Retail Focus

Fashion stores regularly update their window displays and in-store layout using modular frameworks and interchangeable backdrops. Beauty and skincare brands utilise modular kiosks in department stores to create brand-specific corners that attract attention and enhance customer experience.

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How Rising Prices Shape Consumer Behavior

Retail Focus

Their business is based on efficient operations, a limited range of goods, simple store layouts, and tough supplier deals. Grocery stores that promote organic or specialty foods frequently include budget lines to attract customers who can no longer afford premium items.

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Post Covid, department stores are refocusing their menswear offer

Inside Retail

Department stores globally are adjusting their product offer to reflect rapid changes in the menswear category as the impact of the Covid-19 pandemic on the category wears off. But last year menswear rebounded to its pre-pandemic levels, reaching on average 14 per cent of total department-store sales.

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Juganu Provides Customer Insights and Enhanced Safety Through Smart Lighting

Retail TouchPoints

The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.