365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Department Stores Outdoor Payment Services Shopping 73

Inside Retail

JANUARY 23, 2023

. “We do believe they will come back to the luxury sector in a heavy way, to catch up on what they couldn’t do in 2022,” said Caroline Reyl, head of premium brands at Pictet Asset Management, referring to Chinese consumers. Richemont missed market estimates after sales in China plunged by a quarter.

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Returns Department Stores Fashion Marketing 130

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. The post Target US aims to simplify returns.

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Returns Drop-Shipping Customer Experience Shipping 130

Inside Retail

AUGUST 7, 2023

Department store Myer says sales and profit are continuing to grow despite the challenging economic environment, with its online business continuing to strengthen. CEO John King said the business continues to “tightly” manage costs, inventory and cash to ensure a strong balance sheet as it begins its new calendar year.

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Department Stores Accounting Returns Planning 246

VMS

APRIL 20, 2021

Iconic department store brand Lord & Taylor, now owned by The Saadia Group (New York), will relaunch online as a “digial collective store”, according to a press release. The post Lord & Taylor Returns as E-Commerce Brand appeared first on Visual Merchandising and Store Design.

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Returns Visual Merchandising Department Stores Management 100

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Macy’s has managed its liquidity with a benefit from working capital, while navigating the challenging environment with inventories declining 27% and cash of approximately $1.7

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Department Stores Returns Jewelry Apparel 211

Inside Retail

FEBRUARY 27, 2024

This week, Macy’s announced plans to shut down 150 “underproductive” stores, more than one-fifth of its department store assemblage, over the next three years. Neil Saunders, managing director and retail analyst at GlobalData, believes the store closures are “a necessary step to strip the dead wood from Macy’s”.

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Department Stores Location Finance Planning 130

Inside Retail

MARCH 27, 2023

Group chairman Solomon Lew has commended Premier Investment’s strong half year results, attributing standout performances to careful management and execution. These figures came amid the important ‘ back to school’ trading period, as kids returned to in-person learning. per cent compared to the first half of FY2022, to $174.3

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Department Stores Net Profit Returns Accessories 246

Retail TouchPoints

NOVEMBER 22, 2022

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery.

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Retail TouchPoints

SEPTEMBER 16, 2022

Mexican luxury department store Liverp o ol has reportedly taken a 9.9% Nordstrom reported a 12% sales increase for the quarter ended July 30, 2022 as customers updated their wardrobes and returned to events. passive stake in Nordstrom in a deal valued at $293.8 million , according to Reuters. Founder Bruce Nordstrom held a 15.9%

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Inventory Management Department Stores Returns Management 239

Inside Retail

AUGUST 11, 2021

The fight for board control of department store Myer will be decided in the next few months, with the firm’s AGM likely to run in late October, but Solomon Lew’s major stake in the business could well be diluted by the time to vote. Department store sales up this year. million, up 5.5 per cent to $539 million.

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Department Stores ATS Net Profit Returns 246

Retail Gazette

FEBRUARY 25, 2024

Foundever manages the majority of the retailer’s customer service and has served as its partner for the last 17 years, according to The Telegraph. The department store company’s team consists of over 1,000 staff and is shrinking by approximately 200 workers.

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Department Stores Returns Planning Management 98

Retail Focus

OCTOBER 10, 2022

Orion Capital Managers has announced a number of significant lettings at its Telford Centre so helping footfall recover to near 2019 levels at the 1 million sq ft destination. Following an active asset management strategy led by Sovereign Centros, new occupiers have now been found for all three stores.

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ATS Department Stores Fashion Management 147

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” By September, JCPenney began to report good news as it strengthened its technology and omnichannel leadership at the executive level.

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Shopping Department Stores Fulfillment Returns 297

Inside Retail

JUNE 2, 2021

Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transactional e-commerce site. Kmart, Target and Catch working smarter, not harder.

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Department Stores Checkout Management Fulfillment 246

Inside Retail

FEBRUARY 14, 2023

Japan’s Ministry of Economy, Trade and Industry said there were 210 department stores in Japan at the end of 2019 but attrition in the ensuing three years reduced that number to just 192 by the end of 2022. Both the Takashimaya and Tokyu stores were luxury-focused, and had been a fixture of their neighbourhoods for decades.

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Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Fast fashion retailer Forever 21 has released a limited-edition collection featuring the Barneys brand.

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Fast Fashion ATS Fashion Department Stores 267

Inside Retail

JUNE 9, 2021

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. Returning to its roots. The future of department stores. ” .

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Planning Department Stores Fast Fashion Fulfillment 147

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

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Fulfillment Shrinkage Department Stores Returns 336

Inside Retail

AUGUST 23, 2023

Discount department store chain Big W, meanwhile, saw earnings jump 165 per cent to $145 million. Beating the productivity malaise Beyond the group’s impressive financial results, Banducci also noted that it has returned most if not all of its productivity metrics to pre-Covid levels. per cent over the financial year to $2.8

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Supermarket Checkout Department Stores Management 246

Inside Retail

AUGUST 27, 2023

This is the message put forward by Wesfarmers’ CEO Rob Scott, and Kmart Group managing director Ian Bailey, to investors last week. Two brands, one model The business announced in July that it would be merging the two department stores’ backends , with the anticipation of increasing efficiencies across the group.

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Shrinkage Dead-Stock Department Stores Apparel 130

Inside Retail

DECEMBER 17, 2023

Before the pandemic, the Chinese special administrative region had bucked global trends of declining demand for multi-brand department stores and ultra-luxury brands largely due to its attractiveness to high-spending mainland visitors. British luxury department store Harvey Nichols is at the forefront of the changes.

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Department Stores Returns Shopping Fashion 130

Inside Retail

MARCH 11, 2024

There will always be a few things you have to manage, such as processing orders and customer service. Consider the B2B2C marketplace a virtual department store. You’re set up for order fulfilment, shipping, delivery and returns. However, in general, the hard work is done on your behalf.

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Shipping Department Stores Marketing Spend Fulfillment 130

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

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Department Stores Location Fashion Returns 220

Inside Retail

JANUARY 15, 2023

In a remarkable deal, Anchorage acquired the upmarket David Jones department store chain for what is understood to be $120 million from the South African Woolworths Holdings. (By By the way, Dick Smith ran concession outlets, but not successfully, in David Jones stores between 2013 and 2016.). No more balance sheet shuffle .

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Department Stores Consumer Planning Management 130

Inside Retail

OCTOBER 19, 2021

Akeroyd has also held several senior fashion roles at London-based luxury department store Harrods. “I I am looking forward to returning to London where I first built my career in the luxury industry to join a talented team with ambitious plans for the future and a strong platform to accelerate growth,” Akeroyd said.

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Department Stores Fashion Returns Planning 246

Inside Retail

NOVEMBER 8, 2022

Michelle Gass, CEO of Kohl’s Corporation, is to depart the department store chain next month to join Levi Strauss & Co (LS&Co) as its new president. This will be seen as a sacrificial offering to investors, who have long pushed for widespread change in the management suite.”.

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Department Stores Returns Management Planning 130

Inside Retail

JANUARY 4, 2024

This has seen many retailers successfully extending the personalisation of an in-store experience across their online platforms, resulting in increased conversion rates for products recommended on the homepage, and a happy, returning customer. So investing in diverse and representative training data to mitigate such biases is a must.

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Consumer Customer Experience Department Stores Shopping 266

Inside Retail

MARCH 8, 2023

The return of Country Road Group brands, including Country Road, Mimco, Witchery, Politix and Trenery, is set to be particularly significant for the business, given that they achieved $70 million in sales in 2019 – when they were removed from Myer stores – with a significantly smaller offer. It sets us apart from other retailers.”

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Department Stores Net Profit Inventory Management Management 147

Inside Retail

AUGUST 17, 2023

Haynes, who started in Australia as territory manager in 2006, has previously held roles including chief business development officer and interim CEO. As part of the shakeup, Mike Kehoe, who was EMEA president, will return to the US as part of the newly formed chief development officer role. million profit in 2020.

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Apparel Management Department Stores Returns 130

Retail TouchPoints

JANUARY 26, 2022

Q&A with Alec Zaballero, Managing Executive/Studio Director, TPG Architecture. What does this look like in terms of design, and how does this differ from the traditional department store? In return, there is a higher bar for brand consistency, messaging and response.

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Shopping Department Stores Accounting Returns 274

VMS

AUGUST 13, 2021

(Brampton, Canada), owner of Saks Fifth Avenue, is partnering with WeWork (New York) to open co-working spaces in former Saks department stores in the New York metro area, reports Inc. The partnership is structured so that the spaces, dubbed SaksWorks, will be managed by WeWork, which won’t pay rent.

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Visual Merchandising Department Stores Returns Location 105

Inside Retail

JULY 15, 2021

Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”. Chief risk officer Claire Hamilton is leaving for a similar role.

Department Stores 246

Department Stores Apparel Fulfillment Management 246

Retail Gazette

APRIL 8, 2024

Ted Baker is set to close 15 UK stores and cut some head office roles, as administrators take action to try to save the fashion brand. NODL licenses the brand in the UK and Europe from Authentic Brands Group (ABG), the brand management group which owns Reebok, Forever 21 and David Beckham which bought Ted Baker for £211m just 18 months ago.

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Department Stores Fashion Returns Accounting 105

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. The NRF reported that 122 million people visited retail stores over Thanksgiving weekend last year, a 17% YoY increase during this five-day period.

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Shopping Specialty Retailers Consumer Department Stores 246

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Macy’s off-mall concepts such as Market by Macy’s can further scale the department store’s digital operations by attracting shoppers to stores in additional areas, according to Nikhil Mitter, Group Creative Director at R/GA.

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Consumer Fulfillment Department Stores Sporting Goods 314

Retail TouchPoints

MARCH 2, 2021

In her previous role as CIO at IHG, Miller managed strategy, delivery, operations and security for more than 5,900 hotels in 100+ countries. Macy’s updated its “Polaris” growth strategy in late February 2021 as it announced better-than-expected Q4 2020 results, marking a return to profitability for the department store chain.

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Payment Services Department Stores Planning Location 286