Small Biz Trends

JUNE 29, 2023

As you look to expand your small business, each employee becomes a critical component in building robust customer relationships and boosting customer satisfaction levels. The customer service representative emerges as a pivotal figure, often embodying the company’s image.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail TouchPoints

JULY 10, 2023

Apple co-founder Steve Jobs once said , “People don’t know what they want until you show it to them. Our job is to figure out what they want before they do.” These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention.

Merchant Services 273

Merchant Services Customer Retention Shipping Marketing 273

Retail TouchPoints

JANUARY 15, 2024

Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 305

Loss Prevention Planning Customer Experience Inventory Management 305

Retail TouchPoints

MAY 13, 2021

Though the industry was already transforming, the pandemic accelerated a change in how and where people shop, and many brick-and-mortar jobs were lost as a result. million jobs lost in March and April 2020, according to the U.S. It is important that businesses are equipped with a well-staffed retail team for when stores fully reopen.

Marketing 193

Marketing Returns Location Management 193

I Love Fashion

FEBRUARY 4, 2023

No matter what type of queries it receives, it can answer, and even allow search options for the customers. Engaging Conversations: ChatGPT can converse like an assistant, recommend solutions, and even work as a virtual stylist for buyers; which helps potential customers to convert. Let’s know about that.

Fashion 52

Fashion Returns Management Marketing 52

Inside Retail

JUNE 14, 2021

Inside Retail: You started your job at Catch at the peak of the pandemic last year. They did a fantastic job of chasing down inventory and categories customers wanted to shop in, and in our fulfilment centre we were making sure team members were safe and adhering to guidelines. What was that like? That’s the nature of the game.

Fulfillment 246

Fulfillment Shipping Customer Experience Shopping 246

Small Biz Trends

MAY 16, 2022

If you’re a small business owner, you know how critical it is to invoice your customers correctly and on time. Other benefits include: Helping you stay organized : When all of your invoices are in one place, it’s easy to keep track of them and make sure that you’re billing your customers correctly.

Payment Services 98

Payment Services Accounting Finance Management 98