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The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

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Survival guide: The keys to resilience and success in tough times

Inside Retail

Focus on contingency planning for best- and worst-case scenarios, particularly around supply-chain management, and continueto monitor and identify alternative suppliers to keep the business moving, should disruptions occur. A successful year might not be double-digit sales growth in a challenging economic environment.

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Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail TouchPoints

To fulfill purchase orders and support customer retention in this uncertain landscape, companies have reevaluated their supply chain processes and adjusted their logistics frameworks. Improve Supply Chains, Boost Customer Satisfaction. Truck driver shortages. Altered trucking routes.

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The Power of Net Terms: How to Fuel Expansion for Growing Wholesale Retailers

Retail Bound

Streamlined Supply Chain Management: Optimizing supply chain processes enhances operational efficiency and reduces costs. Implementing inventory management systems and strengthening supplier relationships minimize inventory holding costs while ensuring timely product availability.

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Stores are back, but will the inventory be there?

Inside Retail

Retailers must ensure they have complete confidence in the data reflected in their inventory management systems. With 40 per cent of shoppers in the same study stating that out-of-stock items would constitute a bad experience, this could make or break customer retention, compromising top-line growth and customer satisfaction.