article thumbnail

The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

article thumbnail

Stores are back, but will the inventory be there?

Inside Retail

According to Oracle’s latest Retail Consumer Study , 53 per cent of consumers plan to shop mostly in-store this holiday season, and an additional 25 per cent plan to shop through a combination of in-store and online channels. Customer loyalty and satisfaction should always be at the forefront of retailers’ minds.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Survival guide: The keys to resilience and success in tough times

Inside Retail

There are several economic factors playing havoc with consumers and business operations that are likely to persist into 2024. Consumer sentiment remains low as households stagger under higher costs of living and interest rates. A strong personal connection increases the likelihood that a consumer will remain loyal to that brand.

article thumbnail

Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail TouchPoints

The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior among American consumers. Varying product availability has been a key reason for these changing buying decisions, prompting consumers to choose between need and preference. That’s why sound transportation management is critical.

article thumbnail

The Power of Net Terms: How to Fuel Expansion for Growing Wholesale Retailers

Retail Bound

Expand Product Offerings: Expanding the product range diversifies market reach and attracts new customers. By adapting to emerging trends and consumer preferences, wholesalers can drive revenue growth and maintain competitiveness. Success in these cases will rely heavily on execution, rather than innovation.