Inside Retail
MAY 29, 2024
If reducing overheads is not a sufficient incentive in itself for adopting a smart, automated returns process, customer expectations should be, Daly tells Inside Retail , referencing the company’s recently released Future of Commerce Report. The average rate of customer retention in e-commerce is around 38 per cent.
Inside Retail
MAY 29, 2024
If reducing overheads is not a sufficient incentive in itself for adopting a smart, automated returns process, customer expectations should be, Daly tells Inside Retail , referencing the company’s recently released Future of Commerce Report. The average rate of customer retention in e-commerce is around 38 per cent.
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365 Retail
NOVEMBER 1, 2022
This is a big shift as for the last three years the show predominantly featured fast fashion companies, although now it seems the show is adopting more eco-friendly advertisements. Increasingly, online retailers such as ASOS are incorporating reviews from customers as they rely heavily on reviews.
Inside Retail
APRIL 19, 2022
But now, with the pandemic posing less of an economic threat than it did just two years ago, and with customers returning to a more ‘normal’ state of shopping, it’s high time for retailers to really consider what is next for the industry. The last few years have delivered a shock to the system for many retailers.
Indigo 9 Digital
JULY 24, 2023
That’s why you still shop at the mom and pop grocer across the street from your home. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Why do you choose to shop there year after year?
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