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“It’s simple”: Ex-Burberry exec on why you should listen to customers

Inside Retail

One of the major missed opportunities of most retailers is that in the rush to gain new customers, they often fail to treat their existing ones well, said Newman. Customers are also increasingly weighing up a product’s cost on the planet, as well as the impact on those who made it, when deciding what to buy.

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From styling Beyoncé to a Paris salon: The rise of Marie France Van Damme

Inside Retail

In a world where fast fashion often takes the spotlight, Marie France Van Damme stands as a beacon of slow, deliberate artistry. Recently worn by none other than Beyoncé for her iconic Renaissance World Tour, the Hong Kong-based designer fashion brand is entering a new phase of growth.

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Are online marketplaces the future of eCommerce shopping?

365 Retail

Similarly, finalist of the show, Indiyah Polack, recently became the first ambassador for fashion brand Pretty Little Thing’s new marketplace. This is a big shift as for the last three years the show predominantly featured fast fashion companies, although now it seems the show is adopting more eco-friendly advertisements.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Sell great products.