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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up The average rate of customer retention in e-commerce is around 38 per cent.

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. But that need not be the case with careful planning and the deployment of the right technology. “Up The average rate of customer retention in e-commerce is around 38 per cent.

Returns 147
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From styling Beyoncé to a Paris salon: The rise of Marie France Van Damme

Inside Retail

In a world where fast fashion often takes the spotlight, Marie France Van Damme stands as a beacon of slow, deliberate artistry. Recently worn by none other than Beyoncé for her iconic Renaissance World Tour, the Hong Kong-based designer fashion brand is entering a new phase of growth.

Fashion 130
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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Sell great products.