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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

At the close of every calendar year it’s customary to pen a post about trends and predictions for the upcoming year. This year, like most, catalyzed some nascent trends and kicked a few in the teeth. But let’s be real here. Is that even possible coming out of a year like 2020?

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Retail Lessons From China: Innovation, Resilience And Recovery

Retail TouchPoints

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? There is no ‘returning to normal’. Livestreaming Unlocks Massive Sales Potential.

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More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends

Retail TouchPoints

COVID-19 is reshaping the retail landscape, but many of the major changes taking place represent an acceleration of existing trends. That’s why retailers and their ecosystem partners can better prepare for the future by understanding where they were already headed and compare it to the new trajectories created by the coronavirus.

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RIC20: 50+ Sessions, 99 Speakers, Live Roundtables, Startup Innovation Labs and More

Retail TouchPoints

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends.

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Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

This segment also is the most likely to continue to shop in physical stores, so retailers can design their stores and the activities within their stores with experience-seekers in mind. RTP: The Future Consumer Index also identifies some retail trends. Orschell: For me, there were three surprises.

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Retail’s Future is Phygital

Retail TouchPoints

Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes. Personalization is also a key retail trend, and phygital approaches provide opportunities for a new level of tailored experiences.

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Ten competitive strategies of successful retailers

I Vend

Retail is one of the most highly competitive sectors in the business world* – it’s a tough environment, with constant industry changes. Retail trends show that every year increasing numbers of retailers shut their doors for the last time**, impacting hundreds of stores and thousands of employees.