Retail Focus

FEBRUARY 6, 2023

To meet the needs of the industry, EuroShop 2023 has been structured into eight clear experience dimensions, providing an even more visitor-oriented offering, synergies between different dimensions, and more hall space for strongly growing areas such as retail technology or refrigeration. Shopping becomes an interactive high-tech experience.

Visual Merchandising 303

Visual Merchandising Payment Services Management Marketing 303

Retail TouchPoints

MARCH 28, 2022

Liu oversees the MINISO business, including product marketing, PR, user operations and global ecommerce, so he shared some exclusive insights into the company’s expansion plans and priorities. We have plans to enter some new markets as well. RTP: The $10 N’ Under concept is integral to the MINISO experience.

Planning 204

Planning Consumer Marketing Accounting 204

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? A good merchandising strategy can do wonders for your business. The same can be said for carefully planned sales and clearance events.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future. A Bunkhouse getaway , a dedicated space for kids to relax, play and enjoy while their parents shop.

Visual Merchandising 144

Visual Merchandising Shopping Consumer Fulfillment 144

Retail TouchPoints

MAY 1, 2024

With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.

Consumer 267

Consumer Store Layout Customer Experience Checkout 267

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said.

Visual Merchandising 237

Visual Merchandising Outdoor Location Customer Experience 237

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 193

Visual Merchandising Marketing Planning Shopping 193

VMS

JULY 29, 2021

SmartWork Media and SHOP! SmartWork Media will support SHOP!, the leading association for retail experience developers, with the creation and delivery of improved member benefits, event production, marketing, promotions and administrative support. The retail environment is my passion and SHOP! ” SHOP!

Management 98

Management Shopping Visual Merchandising Promotions 98

365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. customer experience).

Loss Prevention 256

Loss Prevention Visual Merchandising Sporting Goods Store Operations 256

Inside Retail

MAY 30, 2024

Zulu & Zephyr Bondi, New South Wales Australian independent lifestyle brand Zulu & Zephyr opened the doors to its new flagship store in March with an intimate soiree at the coveted Gould Street shopping strip location in Bondi Beach. It stands out amongst its luxury retail neighbours on the Collins Street strip.

Boutique 147

Boutique Visual Merchandising Shopping Fashion 147

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation.

Store Layout 227

Store Layout Accessories Location Promotions 227

Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

Planning 243

Planning Location Point of Sale Visual Merchandising 243

Retail TouchPoints

MAY 29, 2024

This is especially true among younger consumers, like the 67% of millennials and Gen Zers who plan to have pets instead of kids. While cost was a leading reason for this pivot, consumers still plan to spend big bucks to show love towards their “fur babies.” For example, the retail shop area is gilded in gold and marble touches.

Location 246

Location Consumer Boutique Planning 246

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Fitts noted that using these spaces could be wise and valuable “calculated risks” that serve a business better than a traditional shopping center or retail corridor.

Customer Experience 297

Customer Experience Shopping Consumer Fulfillment 297

Retail TouchPoints

FEBRUARY 4, 2021

Streamlined perimeter walls enable elevated visual merchandising of key items, and head-to-toe looks as well as designated zones organized by occasion help guide the customer journey. Customers add shirts to their “virtual fitting room” and associates bring the selections for them to try on.

Visual Merchandising 150

Visual Merchandising Location Customer Experience Planning 150

Retail TouchPoints

APRIL 3, 2024

Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions. By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance.

Promotions 253

Promotions Customer Experience Point of Sale Accessories 253

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 234

Customer Experience Shipping Location Promotions 234

Retail Minded

OCTOBER 18, 2023

The meticulous planning and execution of retail space management extend beyond the mere placement of products, embedding within its scope the nuanced aspects of customer experience, safety, and store profitability.

Payment Services 59

Payment Services Visual Merchandising Store Layout Promotions 59

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. 1: AR for Planogramming and Smart Merchandising. When it’s finally time for reopening, people won’t shop in quite the same way they did before. 2: AR for Employee Training.

Visual Merchandising 307

Visual Merchandising Customer Experience Location Management 307

Retail TouchPoints

JUNE 22, 2023

That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As The influence of generative AI has even inspired Anthropologie to partner with Google on its new AI shopping feature. As a company, we place a huge premium on creativity.

Visual Merchandising 238

Visual Merchandising Consumer Specialty Store Fast Fashion 238

Retail TouchPoints

JANUARY 27, 2023

For the renovation, the retailer’s internal store planning and design team collaborated with Highland Associates to showcase the curated men’s fashions and create an easily navigable setting. The retailer also offers exclusive virtual shopping experiences with men’s designers and industry experts on its digital events platform, Saks Live.

Fashion 263

Fashion Promotions Shopping Marketing 263

Retail TouchPoints

MARCH 20, 2024

Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. When they go shopping, they want to be treated specially. They’ll go with their friends, have lunch and then shop afterwards. They want to have the full ceremony of having something wrapped up and presented to them. ”

Specialty Retailers 247

Specialty Retailers Department Stores Consumer Advertising 247

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and.

Boutique 238

Boutique Promotions Shipping Location 238

Retail TouchPoints

OCTOBER 26, 2021

Experts agree that to be successful, brands and retailers need to embed diversity and inclusion into all operations, services and customer experiences. We see BODEQUALITY as a revolution,” said Alison Partridge Stickney, Head of Women’s and Maternity Merchandising at Old Navy in an interview with Retail TouchPoints.

Shopping 229

Shopping Planning Visual Merchandising Fashion 229

Retail TouchPoints

OCTOBER 4, 2023

As a result, retailers have opened stores on neighborhood mall streets where consumers might already be visiting for reasons outside of shopping, like fitness or restaurants. The design celebrates seasonal stories with flexible merchandise displays and offers multi-purpose space for programming and events.

Consumer 234

Consumer ATS Location Apparel 234

Retail TouchPoints

OCTOBER 5, 2022

Beyond Yoga’s Los Angeles pop-up experience Photo courtesy of Beyond Yoga. Despite their temporary nature, pop-up shops are intended to make a lasting impression on visitors through offering extraordinary consumer journeys. Preparing to Pop-Up Through Smart Planning. Is there a seasonal aspect?

Home Furnishings 189

Home Furnishings Consumer Planning Shopping 189

Inside Retail

JULY 3, 2023

Generative AI is already reshaping the retail industry in profound ways and, according to industry leaders , it has the potential to transform the shopping and retail experience. She explained that her company, Shop You, tried to utilise similar virtual try-on technology about eight years ago, but it wasn’t ready-for-use at the time.

Fashion 130

Fashion Accessories Returns Visual Merchandising 130

Retail TouchPoints

APRIL 29, 2022

For attendees who want to turn this inspiration into action, the Clicks 2 Bricks activation will show how brands can create a consistent and compelling journey for customers whether they’re shopping on a direct ecommerce site, through a marketplace or in a retail partner’s store. PAVE Student Mentorship & Activation.

Payment Services 229

Payment Services Visual Merchandising Fulfillment Marketing 229

Retail Focus

MAY 27, 2021

With an immersive in-store experience, open workshop and full behind-the-scenes visibility of every stage of production, the new flagship welcomes customers into the heart of the jewellery making process like never before. The brand is on a mission to make buying and creating jewellery a better, more friendly customer experience.

Visual Merchandising 189

Visual Merchandising Customer Experience Location Planning 189

Retail TouchPoints

APRIL 3, 2024

[Despite this need], every dispensary I’ve seen on the East Coast was what I consider a pharmacy: stanchions, lines, counters, products on display — but just for branding purposes — but no real opportunity for shopping. RTP: Given this hands-on education and sales process, how important is it to have the right staff people at Joyleaf?

Supermarket 200

Supermarket Visual Merchandising Planning Store Operations 200

Retail TouchPoints

NOVEMBER 20, 2023

Now, True Classic is ready to manage brick-and-mortar operations on its own, with plans to open eight mall-based stores in markets including Houston, Dallas and Boca Raton, Fla., It builds a lot of credibility and awareness [and allows customers] to talk to a human, touch and feel the products and have a place to return them.

Apparel 173

Apparel Marketing Returns Advertising 173

Retail TouchPoints

JUNE 21, 2022

But on the contrary, while there are plenty of digital tools based on AI-powered algorithms that help customers shop the store, these features support hundreds of associates who contribute to the omnichannel experience. Fitting Digital into Physical Fashion Retail.

Payment Services 179

Payment Services Checkout Fashion Jewelry 179

Retail TouchPoints

DECEMBER 14, 2022

At this physical store location, we plan to continue to release exclusive headwear with the same cadence that has performed well among our consumers.”. on a popular shopping strip. We know that this location and the opportunity to experience exclusive headwear in person will resonate with the local community.”.

Location 221

Location Consumer Accessories Apparel 221

VMS

MAY 11, 2021

He told me that he was busy with no time to shop and that Amazon would have a bigger selection anyway. I assured him he would not get the book on time, as we had a birthday dinner planned for the next night. This is a turning point – will we emerge from Covid doing the majority of our shopping online? That reason is experience.

Visual Merchandising 94

Visual Merchandising Customer Experience Returns Shopping 94

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52