Retail TouchPoints

SEPTEMBER 16, 2021

Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. earning $26.97

Social Commerce 289

Social Commerce Consumer Merchant Services Checkout 289

Retail TouchPoints

NOVEMBER 11, 2022

The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. The catalog-powered shopping Lens let Snapchatters “try out” furniture in their own settings and share those AR-enhanced pictures and videos with friends on the social platform.

Outdoor 205

Outdoor Customer Experience Planning Shopping 205

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

Checkout 174

Checkout Merchant Services Payment Services Customer Experience 174

Retail TouchPoints

JULY 21, 2023

Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’ Generative AI [has the potential] to make the entire experience intuitive and fundamentally easier for customers to find what they’re looking for.”

Returns 219

Returns Outdoor Consumer Shopping 219

Retail TouchPoints

MAY 8, 2023

Generative AI can help with content creation that can be augmented with real-time personalization information, so that the retailer can help explain the product in a way that better fits what the customer is looking for. For example, say the customer’s use case is “I want to go camping.”

Merchant Services 221

Merchant Services Payment Services Consumer Outdoor 221

Small Biz Trends

JULY 8, 2021

The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast. That said, improving the in-store customer experience can delight your customers and increase sales. 62% of customers buy more than what initially intended during in-store shopping.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

JANUARY 13, 2021

When not working, she enjoys spending time outdoors her with family, meditating, and working on her newest hobby, tennis. She previously ran eBay’s Motor divisions — its fastest growing business segment. Prior to eBay, Menon served as ecommerce and online director at Dell and as an operations manager at GE Capital.

Shopping 190

Shopping Outdoor Marketing Returns 190