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Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Retail TouchPoints

Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. earning $26.97

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3 Technologies That Are Transforming the Ecommerce Experience

Retail TouchPoints

Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’ Implementing this technology on ecommerce sites certainly helps drive product engagement and time on site, but it also has a long-tail impact on conversions and even return rates. “If

Returns 213
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Retail Statistics You Should Know

Small Biz Trends

The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast. That said, improving the in-store customer experience can delight your customers and increase sales. 62% of customers buy more than what initially intended during in-store shopping.

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Sell More, Retain Customers Longer, and Have Fun with Discovery Shopping

Retail TouchPoints

Think beyond the search bar and build experiences that let shoppers explore and be surprised. Focus on time on site and return visits as key metrics. Meet customers on mobile (and everywhere else): You never know when a customer will be in the mood to explore. You’re building loyalty through engagement.

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