Retail TouchPoints

APRIL 12, 2024

Brooks Running has joined forces with Outside Interactive , a creator of outdoor content, services and experiences, to bring local, personalized content to runners and outdoor enthusiasts across the country. This purpose-built newsletter aligns perfectly with our mission to inspire people to run their path and be active.”

Outdoor 147

Outdoor Location Marketing ATS 147

Retail TouchPoints

NOVEMBER 11, 2022

29, featured six companies from its Navigate program at a pop-up event in its Seattle flagship called the Founders Market. The participants in Path Ahead Ventures have launched a wide variety of outdoors-focused products, from apparel to experiences, and so it makes sense that each company has its own needs.

Marketing 190

Marketing Apparel Outdoor ATS 190

Retail Assist

MAY 17, 2021

Last week I made the most of retail and outdoor hospitality reopening, took a day off and hit the shops on Leeds high street. The atmosphere on the high street was good, not only because stores were open, but I felt that the outdoor dining really added to the atmosphere, it almost felt continental, and is something that I hope stays.

Customer Experience 52

Customer Experience Outdoor Returns Marketing Spend 52

Retail TouchPoints

JULY 26, 2022

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded apparel, footwear, accessories and gear, according to reporting in WWD and other media outlets. We hope to give customers new ways to discover the brand and outfit their adventures.”.

Outdoor 296

Outdoor Apparel Accessories Shopping 296

Retail TouchPoints

AUGUST 3, 2020

Outdoor Voices, Fabletics and Alo are just a few of the DTC brands in the space, vying against established, deep-pocketed, omnichannel leaders, such as lululemon and Nike. Outdoor Voices was already starting to feel the pinch before COVID, and experts predict the company will go under within the next year.

Outdoor 298

Outdoor Beauty and Health Marketing Advertising 298

Inside Retail

MAY 30, 2023

The answer was simple: To be Australia’s first choice, one-stop outdoor adventure retailer, inspiring and enabling everyone to create memorable outdoor experiences. We wanted to create a destination where the customers’ shopping experience is as good as being out there,” Lude says. “We

Outdoor 130

Outdoor Customer Experience Accessories Location 130

365 Retail

JULY 13, 2021

Initially piloting across 20 of O2’s high street stores, the ground-breaking tech will help deliver insights around customer movement and flow, enabling managers to make informed space and capacity management decisions. Spatial Insights captures privacy-protected analytics from existing CCTV cameras, without the use of facial recognition.

Customer Experience 52

Customer Experience Outdoor Management Returns 52

Retail TouchPoints

NOVEMBER 11, 2022

The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. ” De Vos and the Fatboy leadership team now plan to scale the company’s use of AR capabilities to enhance the brand’s larger online customer experience, both on social media and the Fatboy website.

Outdoor 205

Outdoor Customer Experience Planning Shopping 205

Inside Retail

DECEMBER 6, 2023

Reimagining and expanding a core product offering with capsule collections and brand collaborations to tap into different markets are two ways established brands can provide greater value proposition to existing customers and when executed right, can be a real power move. Globally, the swimwear market was valued at US$19.79

Fashion 246

Fashion Apparel Marketing Outdoor 246

Retail TouchPoints

JUNE 15, 2023

The 2023 Brand Experience Award winners are brands and retailers taking innovative approaches to all things “experience” — from advanced influencer marketing strategies to immersive store designs and even thoughtful approaches to the metaverse.

Customer Retention 225

Customer Retention Jewelry Outdoor Fulfillment 225

Small Biz Trends

AUGUST 8, 2022

Why not try selling at your local farmer’s market? Having a farmer’s market stand is a great way to sell your homemade items and other crafts. In this article, we’ll discuss 25 items you can sell at your next farmer’s market. What is a Farmer’s Market? What to Sell at Farmers’ Market.

Marketing 98

Marketing ATS Jewelry Beauty and Health 98

Retail Focus

OCTOBER 17, 2023

Regular readers of Retail Focus will remember a recent article that focused on surfaces in retail and how shops and other venues can utilise these as part of their marketing strategy to help drive more sales. Ideal for mid-term use, this product can be installed by any employee.

Outdoor 162

Outdoor Promotions Customer Experience Marketing 162

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

Checkout 174

Checkout Merchant Services Payment Services Customer Experience 174

Retail TouchPoints

FEBRUARY 17, 2023

The “coach” or CEO develops a road map or game plan to achieve the goal, which in retail is providing the ultimate customer experience, every day of the year. The best retail teams train each day to keep sharp and connected to the company and to the customer. Winning teams begin with an end in mind.

Outdoor 251

Outdoor Checkout Customer Experience Shopping 251

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Drop-Shipping 192

Drop-Shipping Shipping Outdoor Customer Retention 192

Retail TouchPoints

NOVEMBER 16, 2021

Immersive content can also center around a cause that customers and the company support. For instance, an outdoor clothing brand welcomes visitors to its homepage with an invitation to match their volunteer skills with an environmental group. More Immersive Experience Opportunities.

Outdoor 244

Outdoor Customer Experience Returns Fulfillment 244

365 Retail

APRIL 4, 2024

Exhibiting at booth #6E18, Pricer will present its latest shelf-edge automation and communication solutions that serve the rapidly growing smart retail market, with new applications for Grocery, Fashion and DIY retail as well as Retail Media Networks (RMNs). The roll out is expected to be finalised by May 2024.

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

Retail TouchPoints

OCTOBER 17, 2023

Johnson: This is a big total addressable market, and we were aware of that even as the legacy BB&B was in the throes of filing for bankruptcy. We think there’s a market there and that we can expand it. Legacy Overstock also sold outdoor and indoor furniture as well as area rugs — essentially it was a much bigger and better “beyond.”

Drop-Shipping 256

Drop-Shipping Outdoor Shipping Checkout 256

Retail TouchPoints

MARCH 7, 2024

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there. For other retailers, you have to find your niche.

Outdoor 260

Outdoor Fulfillment Shopping Marketing 260

Retail TouchPoints

MARCH 11, 2022

That’s why it’s time for brands to prioritize employees, by listening to every employee across the employee journey, optimizing the end-to-end employee experience and taking the right action to motivate, inspire and empower workers across the entire organization. Employee Experience + Customer Experience = Brand Experience.

Customer Experience 265

Customer Experience Employee Engagement Promotions Outdoor 265

Retail TouchPoints

SEPTEMBER 29, 2020

Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.

Fashion 254

Fashion Management Outdoor Planning 254

Retail TouchPoints

MARCH 4, 2024

GWI found that, across select markets, the number of teenagers (aged 12 to 15 ) buying online has increased 20% since 2021. For brands and retailers, this creates a significant opportunity to acquire new customers and extend their reach to a highly profitable audience. ‘Pester power’ has never been higher. ”

Beauty and Health 274

Beauty and Health Merchant Services Consumer Outdoor 274

A1 Retail

MARCH 17, 2023

PPDS, together with local integration specialist, pilot Screentime , brings the excitement of the great outdoors to life on an array of large format displays, creating highly emotive and inspiring new shopping experiences for customers in Hamburg while improving sales conversions and reducing energy costs.

Outdoor 98

Outdoor Accessories Apparel Location 98

Retail TouchPoints

MARCH 17, 2022

134% more likely to anticipate making a garden or outdoor purchase. Gen X homeowners are also 21% more likely than the average consumer to receive marketing messages in the mail and 30% more likely to use coupons — so don’t abandon your direct mail flyers yet. 65% more likely to pick up their order in-store.

Home Furnishings 272

Home Furnishings Shipping Outdoor Consumer 272

Inside Retail

NOVEMBER 23, 2023

We’ve recently trialled the introduction of market-leading brands like Omo and Finish , which has been well-received. We’re also exploring other opportunities across categories like outdoor recreation. It is something we are looking to roll out in a much bigger way, with more key brands, bulk volumes and great value.

ATS 130

ATS Outdoor Customer Experience Supermarket 130

365 Retail

APRIL 3, 2024

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. AI-powered retail with poor quality data Let’s take a closer look at what AI-powered retail experience with poor data quality could look like.

Outdoor 73

Outdoor Returns Customer Experience Apparel 73

Retail TouchPoints

DECEMBER 8, 2020

Advanced capabilities like buy online pick up in-store (BOPIS), ecommerce, apps that help navigate stores and outdoor pop-up shops that used to get pushed back for budgetary reasons suddenly became imperatives for stores to stay afloat. Making the Best of a Black Swan.

Outdoor 290

Outdoor Shopping Consumer Accounting 290

Retail TouchPoints

DECEMBER 24, 2021

Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and touchless service quickly became the norm for food service. At the same time, restaurant owners adopted new processes that allowed them to continue to serve customers during the pandemic. Use data for dining experiments.

Payment Services 251

Payment Services Returns Customer Experience Outdoor 251

Retail TouchPoints

JULY 14, 2020

How retailers handle this kind of volume and create a great customer experience, while dealing with the new retail realities of contactless pickup caused by COVID, will determine their level of success in the future. Unlike some BOPIS fulfillment options, the locker experience for the store and customer is intuitive and easy.

Fulfillment 237

Fulfillment Payment Services Outdoor Customer Experience 237

Inside Retail

OCTOBER 14, 2021

Barbeques Galore has launched a brand-new customer loyalty program, the Barbeque Legends Club, with a distinct offering of expertise and experience, following extensive market research by the brand. Beyond this program, we continue to invest heavily in other digital capabilities to further enhance the customer experience.

Outdoor 130

Outdoor Customer Experience Marketing Management 130

Fashion Retail

FEBRUARY 11, 2024

The multinational from Beaverton, Oregon, partly benefited from the Covid crisis and the consequent growth in casual wear, as well as the desire for outdoor activities. However, it seems that the tailwinds have slowed down, and the impact on the stock market is being reflected.

Outdoor 52

Outdoor Marketing Customer Experience 52

Inside Retail

NOVEMBER 25, 2021

Customer experience is at the heart of Toymate stores, according to Bloom, and stores are designed to be “colourful, magical and experiential”. Toymate has been in operation in Australia for 12 years and gained a strong position in the market when Toys ‘R’ Us collapsed in 2018. It’s got a kids play centre.

Outdoor 246

Outdoor Planning Customer Experience Shopping 246

Retail TouchPoints

JULY 21, 2023

Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’ A customer may do a search for LBD, but if we didn’t use that abbreviation [in our website copy] because we were worried that not everybody knows it, the search will return with no results.

Returns 219

Returns Outdoor Consumer Shopping 219

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Creating lasting in-store experiences, providing up-to-date product information and being served by happy employees are must-haves to wow the customer.

Sporting Goods 227

Sporting Goods Payment Services Shrinkage Point of Sale 227

Retail TouchPoints

JANUARY 4, 2021

Centered around an innovative “Magic Wall” spanning nearly the full length and height of the store, the space offers a running shoe shopping experience that combines convenience with opportunities for both fun and exploration. Behind the Magic Wall, changing rooms are available to test On’s apparel collection.

Outdoor 262

Outdoor Checkout Customer Experience Apparel 262

Retail TouchPoints

FEBRUARY 22, 2021

In the end, Kerrits closed out 2020 with growth in both its wholesale and DTC channels, with the latter increasing by an impressive 150% , according to Sara Florin, Senior Director of Branding and Marketing at Kerrits in an interview with Retail TouchPoints. Turning an Eye to Content for Customer Acquisition.

Wholesale 226

Wholesale Accounting Marketing Outdoor 226

Retail TouchPoints

DECEMBER 19, 2022

Malls and outdoor spaces both offer advantages to physical retailers, and making the most of these opportunities is a matter of understanding why and how shoppers are visiting each area, according to Placer.ai’s Retail Corridors and Indoor Malls: A Holiday Head-to-Head report. in an interview with Retail TouchPoints.

Outdoor 270

Outdoor Returns Location Customer Experience 270