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Lowe’s Expands DC-Based Delivery of Bulky Products to 8 More Regions

Retail TouchPoints

This also improves the customer experience through expanded fulfillment options and a seamless omnichannel shopping experience powered by technology,” Ellison added. This helps us to not only capture sales, but also mitigates markdown risk because we avoid stranding product unnecessarily in our stores.

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As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes

Retail TouchPoints

As a result, brands and retailers need to think more holistically about their customers and how they can present products to them across all channels in a way that relates to them. There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. Challenge 3: Pricing.

Consumer 290
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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Returns can be an excellent opportunity to sell something new to a known customer.

Returns 306
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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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Google, Accenture Deepen Relationship to Help Retailers Harness and Optimize Their Data

Retail TouchPoints

Current customer Albertsons Cos. So it could be markdown optimization or customer analytics or supply chain or assortment and merchandising — there are a lot of use cases that retailers tend to need.

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Let’s Move from Fast Promising to Smart Promising

Retail TouchPoints

As a result, they are now allowing retailers to make accurate and faster shipping promises, which in turn helps to drive conversion and improve the customer experience. As a retailer, you now have multiple options to create promises tailored to specific SKUs, specific times and specific customer zip codes.

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Mejuri Leverages Real-Time Profitability Data to Inform Decision-Making

Retail TouchPoints

The company decided to invest in technology that would help it harness the power of data to improve its customer insights and the shopper experience. “At The technology groups variable cost and profitability data by customer in order to track shopper-specific contribution margins to customer lifetime value (CLV).

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