Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. RFID can raise inventory visibility up to 99%.

Fulfillment 261

Fulfillment Markdowns Inventory Management Customer Experience 261

365 Retail

FEBRUARY 17, 2022

After omni-based allocation, Pacsun was able to reduce the median number of miles needed to fulfil an order by -96.7%, helping it double the number of ship completes to significantly reduce fulfilment costs and improve the speed of delivery, whilst giving the shopper the best customer experience.

Markdowns 52

Markdowns Fulfillment Shipping Fashion 52

Independent Retailer

DECEMBER 23, 2022

.” Here are 7 tips for retailers on how to better manage their wholesale inventory and get rid of some of that product bloat: Return for a Refund or Credit. Offer Promotions & Product Markdowns. Return for a Refund or Credit. Offer Promotions & Product Markdowns. Help Shoppers Find the High Stock Products.

Inventory Management 76

Inventory Management Wholesale Management Markdowns 76

Retalon

AUGUST 14, 2023

An omnichannel strategy provides customers with a unified shopping experience across all channels, whether online, mobile, or brick-and-mortar. Unlocking Revenue Growth Potential More sales avenues and integrated inventory planning mean higher conversion rates and reduced markdowns. This results in missed revenue or markdowns.

Markdowns 41

Markdowns Customer Experience Shopping Planning 41

Indigo 9 Digital

SEPTEMBER 7, 2022

Commissions typically range from 25%-33% depending on whether in addition to providing eCommerce functionality Farfetch manages shipping, returns or other services. Under this model brands have more control over merchandising, pricing and the customer experience.

Boutique 98

Boutique Fashion Customer Experience Markdowns 98

Retalon

APRIL 27, 2021

Advanced analytics has the capacity to integrate every channel of a multi-channel business into its forecast to maximize the return on promotion investments. In effect, this means a reduction of total inventories, maximized sales, and reduced markdowns. Retail AI can apply this process when customers return their purchases.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). In retail, omnichannel fulfillment is the process of getting products to customers across many different channels (delivery from DC, drop-shipping, in-store pickup, contactless pick-up, etc.). Will you deny returns at a store level?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail Adventures

AUGUST 8, 2023

Try our “How Did It Feel” exercise : Assign various associates the task of visiting the competition, posing as typical customers, going through all of the steps outlined in this article. When the associates return, have them to document their visits, breaking down everything they experienced in each area of the store.

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

Independent Retailer

AUGUST 19, 2022

John Gniadek, VP of Partner Success at Simplr , says that retailers should start preparing now in order to give consumers the quality customer experience they need in order to make it through the season. Returns: The Pain Point for Retailers. Holiday returns are always a big issue for brands every year.

Shipping 85

Shipping Merchant Services Consumer Returns 85

Retalon

AUGUST 20, 2019

This is because today’s competitive advantage in retailing can often come down to the customer experience. Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. Creating a Consistent and Unified Customer Experience. – Inventory management.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

AUGUST 20, 2019

This is because today’s competitive advantage in retailing can often come down to the customer experience. Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. Creating a Consistent and Unified Customer Experience. – Inventory management.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

DECEMBER 8, 2021

What consumers want is a retailer that meets their shopping experience expectations – such as: Is the product in stock? How complicated is the returns process? Of course trying to give customers everything they want can be very expensive, especially when competing with the likes of e-commerce giants like Amazon.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retalon

JULY 4, 2018

Building a Truly Seamless Customer Experience: In an Annual Supply Chain Benchmark Survey conducted by Boston Retail Partners, the group found that more than 62% of retailer respondents indicated providing a seamless customer experience is a top company initiative. Buy in-store, return to another store (46%).

Promotions 32

Promotions Fulfillment Shipping Markdowns 32

Retalon

AUGUST 5, 2020

Stock-outs result in lost sales and degrade the customer experience. Retailers must maintain a healthy In-Stock Percentage for every product at every store, in order to avoid out-of-stocks, lost sales, failed promotions, and costly markdowns. This avoids markdowns that cut into profit margins. Why Measure GMROI.

Inventory Turnover 41

Inventory Turnover Promotions Merchant Services Markdowns 41

Retalon

SEPTEMBER 11, 2020

That’s why retail key performance indicators are dominated by inventory-based metrics like Gross Margin Return on Investment and In Stock Percentage. Demand forecasting drives most of the business’ performance metrics by reducing inventory costs, increasing turnover, and improving the customer experience.

Payment Services 41

Payment Services Promotions Accounting Fulfillment 41