Retail TouchPoints

JANUARY 17, 2025

A combination of proactive, intelligent customer support and advanced technologies can reduce costs, improve customer satisfaction and foster stronger relationships transforming returns from a setback into an opportunity to provide a hyper-personalized customer experience for both shoppers and retailers.

Returns 162

Returns Supply Chain Management Customer Experience Finance 162

Retail Focus

DECEMBER 16, 2024

In our view, Forecasting software is a far more effective approach to supply chain management. It connects organisational processes, sustainability and ultimately improves the customer experience and nothing frustrates a customer like finding their favourite item out of stock at Christmas!

Supply Chain Management 147

Supply Chain Management Promotions Shipping Planning 147

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Enhanced Inventory Management Effective inventory management is vital for retail success. Key Benefits of a Centralized Database for Retailers 1.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

JUNE 14, 2021

Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. During the pandemic, he managed the development of protocols designed to enhance safety for shoppers and associates. and Canada.

Supply Chain Management 278

Supply Chain Management Store Operations Management Promotions 278

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. East, based in Northern Virginia; U.S.

Supply Chain Management 278

Supply Chain Management Inventory Management Management Location 278

Retail TouchPoints

JULY 20, 2022

In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.

Supply Chain Management 306

Supply Chain Management Customer Experience Shipping Management 306

Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction.

Customer Experience 340

Customer Experience Supply Chain Management Promotions Advertising 340

Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience.

Payment Services 264

Payment Services Checkout Supply Chain Management Customer Experience 264

Retail TouchPoints

AUGUST 18, 2020

Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. Many supply chain leaders cite predictive analytics as the Holy Grail of enterprise risk management, but more often than not, their organizations lack any meaningful ability to generate and act upon these analytics.

Supply Chain Management 264

Supply Chain Management Management Returns Fulfillment 264

Retail TouchPoints

SEPTEMBER 1, 2022

There are really two options to address this dilemma: sharply slash prices, as some big box stores are doing , or manage excess inventory by storing it away until demand increases. . Take Back Control With Tech-Enabled, End-to-End Supply Chain Management.

Fulfillment 310

Fulfillment Supply Chain Management Management Consumer 310

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

AUGUST 17, 2023

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.”

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

MARCH 25, 2024

Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience. Operational agility is all about efficiently managing your company’s orders, inventories and other operational aspects. Connectivity.

Shipping 312

Shipping Supply Chain Management Fulfillment Returns 312

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Inside Retail

AUGUST 16, 2022

The successful execution of our omni-retail strategy, our enhanced digital capability, proactive supply chain management, and an outstanding contribution from our team members were central to this performance,” he said. The post Super Retail Group delivers record sales, eyes expansion appeared first on Inside Retail.

Supply Chain Management 246

Supply Chain Management Net Profit Wholesale Apparel 246

Retail Minded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. Tackling retail supply chain challenges is a blend of smart strategies and the right technologies.

Supply Chain Management 52

Supply Chain Management Management Inventory Management Planning 52

Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Increasing customer retention rates by as little as 5 per cent can result in 25-95 per cent more profit for your business.

Customer Retention 277

Customer Retention Fulfillment Social Commerce Supply Chain Management 277

Retail TouchPoints

MARCH 30, 2022

Whether it is training associates on more efficient ways to shop for an order or educating them on how to manage an automated system that picks and packs the order, we’re proud of the opportunity to upskill our associates with regards to last mile work. “. The focus on employees stretches beyond basic tasks.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. Optimized supply chain management to avoid stockouts and overstocking. The key is investing in real-time inventory.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Consumer 264

Retail TouchPoints

MAY 30, 2022

When supply chains are fragmented and managed manually, the stress on them can create gaps in critical production details from sizing to quality. Even the smallest of discrepancies in accuracy errors can disrupt the ‘perfect fit’ and translate directly into customer dissatisfaction.

Returns 328

Returns Fashion Supply Chain Management Shopping 328

Retail TouchPoints

APRIL 28, 2022

Reducing carbon emissions by remapping the sourcing mix closer to where the demand lies increases flexibility in the business and minimizes the risk of supply chain disruptions. Step 3: Digitization and Automation to Increase Transparency in the Supply Chain. Step 5: Returns Analysis and Recommerce.

Planning 246

Planning Drop-Shipping Supply Chain Management Returns 246

Retail Bound

NOVEMBER 5, 2024

This technology has allowed retailers to personalize their marketing efforts, improve customer service, and optimize supply chain management. Optimizing Supply Chain Management For product startups, managing inventory and supply chain can be a daunting task.

Supply Chain Management 52

Supply Chain Management Marketing Management Consumer 52

Retail TouchPoints

SEPTEMBER 4, 2024

Online convenience also supports accessibility, making it easier to locate specialised items, resulting in time saved for the customer and reduction of wasted journeys. Leveraging AI for supply chain management and trend forecasting can significantly enhance customer convenience by predicting and adapting to supply and demand fluctuations.

Supply Chain Management 264

Supply Chain Management Point of Sale Shopping Location 264

Retail TouchPoints

FEBRUARY 11, 2021

CSR opportunities can be found across the entire supply chain in many different forms, including vendor compliance, quality management and sustainability as a whole. Last but not least, accelerated by the pandemic, many global supply chains made substantial investments in digital solutions.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Inside Retail

JULY 5, 2021

With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. As businesses increasingly unbound their supply chains, some also need to rethink their products to suit their new distribution channels better.

Fulfillment 246

Fulfillment Supply Chain Management Shipping Accounting 246

Retail Focus

NOVEMBER 3, 2023

Digital transformation involves incorporating digital technologies to develop new business processes, customer experiences, and culture. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Management of inventory sales.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Inside Retail

DECEMBER 21, 2022

With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail TouchPoints

JANUARY 7, 2022

We are living in a period where there are a lot of uncertainties, both in terms of demand and in terms of cost,” said Guillaume Benoit, Global Supply Chain Manager at Viscata in an interview with Retail TouchPoints. “I It’s also a set of actions that drive an increase in customer experience and quality. “

Returns 264

Returns Apparel Supply Chain Management Fashion 264

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 110

Supply Chain Management Visual Merchandising Inventory Management Shopping 110

Retail TouchPoints

SEPTEMBER 14, 2023

“When you’re talking about same-day or next-day delivery and the last mile, it’s not only the labor and equipment needed to move it; it’s also inventory positioning,” said Matt Katz, Managing Partner at SSA & Co. in an interview with Retail TouchPoints. Unemployment is at 3.5%

Fulfillment 278

Fulfillment Shipping Supply Chain Management Consumer 278

Retail Focus

JANUARY 5, 2024

The term ‘phygitalisation’ is used to describe the fusion of physical and digital realms to create a seamless and enhanced customer experience. Sales associates must be proficient in both traditional customer service skills and the use of digital tools to enhance the customer experience.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Retail TouchPoints

JULY 27, 2020

The ability to meet such fluctuations requires close retailer-supplier collaboration, through controlled testing on data associated with supply chain management. A principal repercussion of COVID-19 is an over-demand for certain products and a reduced demand for others.

Retail Trends 243

Retail Trends Payment Services ATS Checkout 243

Retail TouchPoints

AUGUST 4, 2020

Picking orders out of stores, especially when they’re open, is expensive, but proximity to the end consumer makes it easier to manage than centralized fulfilment. The profile of the items selling also changed, requiring detailed store-level supply chain management and forecasting.

Fulfillment 226

Fulfillment Supply Chain Management Space Planning Returns 226

Retail TouchPoints

APRIL 6, 2023

Retail is already seeing successful use cases: Albertsons recently rolled out a predictive ordering platform from Afresh Technologies designed for the rapidly changing nature of fresh products to more than 2,000 of its supermarkets, providing department managers with easy-to-use ordering tools leveraging real-time insights. Mexico border.

Payment Services 262

Payment Services Supply Chain Management Supermarket Accounting 262

Inside Retail

OCTOBER 19, 2021

The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management. To meet rising consumer expectations, brands need to promote smooth customer experiences with automation, 24/7 responsiveness, and minimise friction on the journey to checkout.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Independent Retailer

SEPTEMBER 13, 2022

They lacked flexibility in their supply chain management strategies, which did not help them foresee such a drastic change in ordering habits. Such technology will help manufacturers create an agile and scalable supply chain that can resist sudden demand changes and adjust to growing market expectations.

Supply Chain Management 98

Supply Chain Management Shipping Management Inventory Management 98