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DSW Shop-In-Shops Step Into 6 Hy-Vee Supermarkets

Retail TouchPoints

By October 2, DSW shops will open at six Hy-Vee locations in Minneapolis, with additional DSW shop-in-shops slated to open in 2021. The DSW shop-in-shops will span 1,200 square feet and stock approximately 200 footwear styles that customers can try on, with 100. more options available from the digital showroom wall. Hy-Vee, Inc.

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Starboard Cruise Services tapping former crew workers for exceptional shopper experience

Retail Customer Experience

Hiring in retail is challenging on its own in a traditional space such as a store or supermarket. But there are many more hurdles when it involves one of the more unique retail employment locations — the cruise ship.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

That confirms what we already know, the customer experience matters. But what constitutes a great customer experience? When looking at an example of a great customer experience it tends to hit on one of the following elements: 1) it’s helpful, 2) it saves time, 3) it’s friendly, 4) it’s memorable and 5) it fills a need.

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Inside Piccolina Gelateria, Australia’s chicest gelato chain

Inside Retail

Can you tell me how you’ve approached the customer experience in stores? IR : Just to clarify, all of your products are made in the production facility, and then shipped out to stores? SF: That’s right – all of our chefs work in one location and hand-make everything, and then we deliver it to our stores.

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Aldi vs Lidl: Who will win the battle of the discounters?

Retail Gazette

With the cost-of-living crisis at the forefront of shoppers’ minds, it’s no surprise so shoppers have jumped ship from the traditional big four supermarkets to discounters. “I wouldn’t be able to pick out one winner over the other, but it will be the supermarket that can adapt the fastest to the opportunity.

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Technology, trends and key takeaways from NRF’s Big Show

Inside Retail

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience. Here are some of the highlights.

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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

Retail TouchPoints

Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example. The numbers speak for themselves: Online sales of alcohol in the U.S. were up 80% last year, approaching $5.6 Easier said than done, of course.

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