Frank Mayer

JANUARY 14, 2022

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. As customer experience strategies evolve, omnichannel methods will continue prioritizing the consumer’s demands for ease and accommodation. The buzz term “omnichannel” is nothing new.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Delivery and stocking experiences: 5G can support massive IoT connectivity, which can be used to improve product tracking capabilities. Tractor Supply Co.

Sporting Goods 233

Sporting Goods Payment Services Shrinkage Point of Sale 233

Star Miconics

APRIL 12, 2024

Orders come in from self-service kiosks, online, the drive-thru, and the counter. Keeping customers happy requires a wide range of options, like offering the choice of whole, skim, 2%, almond, oat, or coconut milk, adding an extra shot of syrup, or topping off their beverages with whipped cream or a sprinkle of cinnamon.

Shopping 59

Shopping Shrinkage Kiosk Returns 59

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control.

Payment Services 225

Payment Services Kiosk Marketing Shrinkage 225