Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

MARCH 16, 2023

“By deploying Tally in all of our club locations, we will gain unprecedented insights which will leverage real-time data, enabling us to continuously improve our operation and ensure that we’re offering the best possible experience to both our team members and members.”

Wholesale 276

Wholesale Location ATS Inventory Management 276

Retail TouchPoints

MAY 30, 2023

Bouclair has rolled out a new POS platform in its 54 stores across Canada. The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 276

Home Furnishings Clienteling Inventory Management Fulfillment 276

Retail TouchPoints

JANUARY 13, 2023

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores globally that will help the retailer optimize its in-store product assortments.

Inventory Management 276

Inventory Management Fulfillment Planning Management 276

Retail TouchPoints

JANUARY 11, 2024

That includes POS systems that can manage both merchandise and menu items, as well as inventory management software that once only had to track the latest fashion trends and are now being used to ensure fresh ingredients are in stock for the lunch rush.

ATS 252

ATS Wholesale Inventory Management Fashion 252

Retail TouchPoints

AUGUST 14, 2023

In its report, Transforming Operations Management For A Digital World , McKinsey discusses a bank’s investment in digitization and the operational changes required to succeed. It explained that “building the portal wasn’t enough, nor was training branch associates to show customers how to use it.

Payment Services 227

Payment Services Checkout Inventory Management Grocer 227

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Small Biz Trends

DECEMBER 6, 2022

Sale POS systems may also have additional functionality, including payroll, employee management, and customer tools such as loyalty programs. POS systems also offer finance and accounting data, such as custom dashboards, for greater oversight of business performance. a card reader) and sends it to the software for processing.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail Pro

NOVEMBER 24, 2021

The struggle is real for customers hoping to take some of the legwork out of shopping by researching products online before heading to a store – only to make the drive and discover the product they decided on isn’t available, … Continue reading → The post 6 Ways to connect your physical and digital store operations for better omnichannel (..)

Store Operations 74

Store Operations Shopping Inventory Management Returns 74

Retail TouchPoints

OCTOBER 19, 2022

The past two years have proven that the store is anything but dead. Retail has managed to bounce back from the depths of the pandemic and remain strong even in the face of high inflation, and while ecommerce continues to climb, brick-and-mortar remains absolutely vital. Experiences Are Great — if They Fit Your Needs.

Shipping 274

Shipping Customer Experience Inventory Management Management 274

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express.

Inventory Management 315

Inventory Management Beauty and Health Management Planning 315

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Planning 283

Planning Wholesale Customer Experience Store Operations 283

Retail Focus

FEBRUARY 12, 2024

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. AI’s Impact on Customer Experience AI takes the possibilities even further by not just collecting data but also learning from it.

Kiosk 130

Kiosk Store Operations Inventory Management Boutique 130

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 272

Visual Merchandising Consumer Inventory Management Customer Experience 272

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. The key is investing in real-time inventory. Contemporaneous inventory capabilities, enabling a consistent view of stock availability across every internal and external-facing channel.

Supply Chain Management 255

Supply Chain Management Fulfillment Shipping Inventory Management 255

Retail TouchPoints

FEBRUARY 21, 2023

Employee experiences: 5G can enable connected workforces to respond to requests, improving customer satisfaction. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries.

Sporting Goods 254

Sporting Goods Payment Services Shrinkage Point of Sale 254

Retail TouchPoints

DECEMBER 25, 2023

Understanding the products shoppers tend to buy in a single basket can lead to co-merchandising opportunities that not only drive incremental sales, but also increase convenience for customers by reminding them of complimentary items they may otherwise forget to buy. Effectively managing inventory has never been an easy task for retailers.

Customer Experience 250

Customer Experience Dead-Stock Store Layout Point of Sale 250

Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

Inventory Management 96

Inventory Management Management Store Operations Consumer 96

Wiser

JULY 31, 2023

Strategies for Monitoring Planogram Compliance Monitoring planogram compliance is a crucial aspect of retail operations, ensuring that products are displayed in a way that maximizes sales and enhances the customer experience.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

FEBRUARY 11, 2021

The technology refresh is being accompanied by a $250 million investment in the 450 of its stores that generate 60% of the company’s revenue.

Inventory Management 173

Inventory Management Space Planning Fulfillment Planning 173

Retail TouchPoints

AUGUST 11, 2020

In the retrofitted stores, Standard Cognition will integrate its technology with existing Circle K systems and work with the retailer’s current store layout, fixtures and lighting, as well as existing inventory management and replenishment processes.

Checkout 230

Checkout Store Layout Payment Services Kiosk 230

365 Retail

FEBRUARY 23, 2023

At the flagship five-day retail event, Zebra will explain how its visionary framework, The Modern Store by Zebra is set to help retailers solve their most pressing store operations challenges. The Modern Store Demo will be available to view every hour at the Zebra booth. During a workshop on Sunday 26 Feb at 14.20

Payment Services 52

Payment Services Checkout ATS Inventory Management 52

365 Retail

MAY 4, 2023

The roll-out involves 400+ Lindex-stores across the Nordics, the United Kingdom, and Eastern Europe. As part of the deployment, Nedap will provide Lindex with its iD Cloud platform to help streamline its inventory management and enhance the customer experience.

Fashion 57

Fashion Inventory Management Accounting Store Operations 57

M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. said Jeni McKewon, Mi9 Retail POS Product Manager. About Aubuchon Founded by William E.

Checkout 52

Checkout Point of Sale Inventory Management Management 52

I Vend

SEPTEMBER 1, 2022

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. Retail Technology: Efficient in-store operations.

Dead-Stock 98

Dead-Stock Payment Services Sporting Goods Inventory Management 98

I Vend

FEBRUARY 6, 2023

This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. Each customer’s shopping journey is unique and each store operates differently. You can manage it all from one place.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

CJ Retail Solutions

JULY 7, 2023

In the fast-paced world of retail, maintaining optimal store operations is crucial for success. From enhancing customer experiences to ensuring the longevity of equipment and facilities, retail maintenance plays a vital role in keeping businesses running smoothly.

Customer Experience 52

Customer Experience Inventory Management Boutique Management 52

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. Each customer’s shopping journey is unique and each store operates differently. You can manage it all from one place.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Theatro

APRIL 5, 2023

In both cases, Sunshine Ace Hardware lacked the necessary technology to set up a fully connected workforce and eliminate the communication gaps that were negatively impacting employee engagement, productivity, responsiveness, and store operating efficiencies. Communication could no longer be fragmented, sporadic or complicated.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Retail TouchPoints

JULY 28, 2020

But it also is time to seize this as an opportunity to get ahead and transform a customer’s experience for the better.

Inventory Management 205

Inventory Management Fulfillment Payment Services Consumer 205

Retail TouchPoints

NOVEMBER 20, 2023

This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

OCTOBER 3, 2023

When it came to inventory planning and optimization, stores were planned, allocated and/or replenished, and transacted with their customers entirely separately from the digital channel. Brian Kinsella is Manhattan Associates ’ SVP of Product Management.

Fulfillment 263

Fulfillment Drop-Shipping Markdowns Shipping 263

I Vend

AUGUST 13, 2023

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

Retail TouchPoints

DECEMBER 12, 2023

Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? Much like the spreadsheet revolutionized data management in its time, AI stands as today’s game-changer. Barach guides development and customer deployment of antuit.ai

Markdowns 273

Markdowns Retailing Pricing Promotions Fulfillment 273

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress.

Fulfillment 300

Fulfillment Shipping Inventory Management Location 300