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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing.

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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. Acknowledging the power of technology .

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BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

Retail TouchPoints

BJ’s will use this real-time data to enable faster restocking, help associates and shoppers to quickly locate products and improve inventory tracking. The ultimate goal is to free up associates’ time to put more of their effort toward customer service while enabling optimal store conditions and accurate merchandising execution. “We

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Simon Adds VIP Suite to Kick Off Woodbury Common Expansion

Retail TouchPoints

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. Woodbury Common, located in New York’s Hudson Valley, draws more than 10 million shoppers annually.

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Walmart Canada Rolls Out AI-Powered Out-of-Stock Detection to All Locations

Retail TouchPoints

It also empowers our associates with cool tech that makes a big difference in the way they are able to work and provide the best possible customer experience.”. Walmart also has built out its inventory management capabilities at its U.S.

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Dollar General to Trial 100% Self-Checkout Stores at 200 Locations

Retail TouchPoints

Now, Owens said the company also plans to begin testing a 100% self-checkout store format across 200 locations this year. Self-checkout provides customers with another flexible and convenient checkout solution, while also driving greater efficiencies for our store associates,” said Owens on the earnings call.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. Acknowledging the power of technology .