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J.D. Power finds retail health, wellness services thriving

Mass Relators

This is an opportunity for more retail pharmacies to innovate as a one-stop shop for routine care and to leverage data and technology to create an increasingly personalized customer experience.”. Power finds retail health, wellness services thriving appeared first on MMR: Mass Market Retailers.

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From Veterinarians to Lowe’s to Marriott: Petco’s Partners are Becoming its Key Differentiator

Retail TouchPoints

Image courtesy Petco Petco’s focus on services and partnerships (with other companies and with its associates, which it calls “partners,”) helped the retailer not just survive but thrive during the troubled years of the pandemic, so much so that Petco reentered the public market in 2021 with an IPO that valued the company at $6.4

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CVS launches 14-day app event for loyalty members

Mass Relators

Over the past two years CVS has seen strong growth in digital adoption, engagement and omni-channel shopping as CVS customers looked for ways to order health, wellness, and other essentials online or make their trips to the store more efficient, affordable, and convenient.

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How Data Can Help Build Loyalty for Your Private Label Brand

Retail TouchPoints

consumers to online shopping channels since March 2020, fundamentally changing the way people shop for consumer packaged goods (CPG). CPG consumers are becoming accustomed to shopping for products based on common needs-based search terms like keto, paraben-free or low sugar. The pandemic has introduced more than 22 million U.S.

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e.l.f. Beauty’s Growth Formula: TikTok, Clean Products and a Clear Brand Mission

Retail TouchPoints

Beauty invested heavily in bolstering its digital capabilities even further as more consumers shopped direct via the company’s online properties. Beauty team; How the company’s success with TikTok has inspired more marketing experiments; and How the emphasis on “clean beauty” is driving product and brand innovation.

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Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). These brands, often unique or even unknown to the market, satisfied the desire for individuality. The Decline of the West.

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