Retail TouchPoints
AUGUST 4, 2023
While airports are “public spaces” and micro markets have traditionally been in “closed environments,” the risk of shrinkage outweighs the cost of employee overhead, and since people have already been through security this provides a perception of oversight.
I Vend
DECEMBER 10, 2023
Gaining this knowledge can be streamlined if the retailer has a loyalty system that captures customer data, and an analytics capability that helps them to turn that information into actionable insights. Customer service operations – a unified retail POS is essential to delivering an optimal customer experience across all channels.
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