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Temu Lawsuit Targets Counterfeit Apps and Lookalike Online Marketplaces

Retail TouchPoints

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. 16, 2023 in the U.S. However, Temu dropped the lawsuit in October 2023, and Shein did the same with its own lawsuit against Temu, signaling a truce between the two competitors.

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Vicinity Centres’ marketing and brand GM Amy Wotton on DFO’s retail refresh

Inside Retail

Against this backdrop comes the latest creative refresh from DFO, highlighting that its national portfolio of seven outlet centres is more than just premium brands at the best prices, it is also an increasingly interactive and great customer experience. As a touch point, we measure brands and energy.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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How to Build a Better Retail Assortment Strategy

Wiser

By capturing and analyzing customer data, purchase patterns, and market trends, retailers can make informed decisions regarding product assortment, pricing strategies, and promotional activities. The ultimate goal is to increase sales and profitability while delivering an exceptional customer experience.

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How to transform returns from a costly headache into a profit centre

Inside Retail

“Leaders in the industry understand they need to strategically address the post purchase journey and optimise for cost at each step while continuing to deliver a seamless customer experience.” million from customer experience time savings. For example, a summer dress can quickly go out of style in a couple of months.

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

“Leaders in the industry understand they need to strategically address the post purchase journey and optimise for cost at each step while continuing to deliver a seamless customer experience.” million from customer experience time savings. For example, a summer dress can quickly go out of style in a couple of months.

Returns 147
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ThredUP Has a New CMO After 5 Years Without

Retail TouchPoints

As a ThredUP customer, I’m thrilled to have the opportunity to use my marketing expertise to drive awareness of the mission and enhance the customer experience and build brand loyalty.”.