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H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 258
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Really, Truly Fake: The RealReal ‘Opens’ Counterfeit Handbag Store on Canal Street

Retail TouchPoints

So what are these faux handbags doing in a RealReal retail store located on NYC’s Canal Street, a notorious knockoff hub? Rival resale platform Ebay spotlighted the difference between real and fake with its own Canal Street store in November 2023 , stocking the location with authenticated sneakers and streetwear.

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Vicinity Centres’ marketing and brand GM Amy Wotton on DFO’s retail refresh

Inside Retail

Against this backdrop comes the latest creative refresh from DFO, highlighting that its national portfolio of seven outlet centres is more than just premium brands at the best prices, it is also an increasingly interactive and great customer experience.

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

These services allow customers to shop online and pick up their purchases at a physical location rather than having items shipped directly to their homes. There is also a significant intersection of sustainability with customer preference data.

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Fashion rental is back: Designerex looks to raise funds as demand surges

Inside Retail

Co-founder and co-CEO Kirsten Kore says the business is in the “right place at the right time” to capitalise on consumers’ growing interest in sustainable alternatives to fast fashion, such as rental. It has fast-tracked sustainability and circularity – especially within fashion. Focus on customer experience.

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Bridging The Gap Between The Now And New Normal

Retail TouchPoints

Brands have closed their brick-and-mortar locations, with some also temporarily stopping e-Commerce due to concern about the safety of their employees, or other challenges. Loyal customers are returning and increasing average order values (AOV). As a result, the customer experience will need to be customized for this demographic.

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

Preis explained that its locations convey a unique magic and sense of discovery that consumers simply cannot find online, and that stores “allow you to tell your brand story in a different way.” In addition to rental and resale, the brand also offers various buy now, pay later services, including Klarna and Afterpay.