Retail TouchPoints

AUGUST 28, 2023

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. In fact, 74% of associates’ time is on non-checkout functions.

Returns 200

Returns Fulfillment Shipping Checkout 200

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Drop-Shipping 183

Drop-Shipping Shipping Outdoor Customer Retention 183

Retail TouchPoints

DECEMBER 18, 2020

These issues have impacted consumers’ experiences and, ultimately, their expectations. To fulfill purchase orders and support customer retention in this uncertain landscape, companies have reevaluated their supply chain processes and adjusted their logistics frameworks. Improve Supply Chains, Boost Customer Satisfaction.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 261

Merchant Services Customer Retention Shipping Marketing 261

Retail Minded

FEBRUARY 8, 2023

Keeping this in mind, as we look ahead into 2023, we are given the choice to embrace challenge and seek opportunity or approach the year without a constructive, proactive plan. Unlike other businesses, an unprecedented influx of ecommerce during quarantining (and little time to prepare) forced Sonos to accelerate their plans.

Merchant Services 98

Merchant Services Customer Retention Customer Experience Planning 98

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. The End of Black Friday as we Know it: How to Plan for the Unplannable.

Payment Services 205

Payment Services Customer Experience Consumer Advertising 205

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. Customs documents are also prepared if necessary for shipping.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. Customs documents are also prepared if necessary for shipping.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Cisco Retail

FEBRUARY 18, 2022

Retailers are moving from managing individual shopping experiences to managing a customer experience spanning multiple shopping trips and channels. Attracting and Engaging Customers. While not everyone is always connected, retailers must plan their engagement strategies for everyone on the spectrum of connectivity.

Payment Services 134

Payment Services Fulfillment Returns Customer Retention 134

Hyken

NOVEMBER 29, 2021

Each week I read many customer service and customer experience articles from various resources. Increase Employee Retention With These 4 Tips by David Finkel. The customer experience really starts on the inside of an organization with the employee experience. Take care of employees and they stay.

Customer Experience 71

Customer Experience Shipping Planning Returns 71

365 Retail

OCTOBER 31, 2022

It’s now also a prime time to re-engage dormant customers. Retention will always yield a far higher ROI than acquisition. So try and win back less engaged customers by asking them questions, offering deals and adding a personal touch.

Marketing 52

Marketing Customer Retention Retail Marketing Consumer 52

Indigo 9 Digital

JULY 24, 2023

If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Are you leaving money on the table that could come from customers you already have? If you are here are six tips you should consider to increase your customer retention rate. Sell great products.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52

Retail Minded

JULY 29, 2023

Of course, all these efforts in creating an enhanced online prominence should be coupled with flexible shipping and return options, as well as discounts and promotions, as a way to cultivate customer retention and satisfaction. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Of course, all these efforts in creating an enhanced online prominence should be coupled with flexible shipping and return options, as well as discounts and promotions, as a way to cultivate customer retention and satisfaction. Moreover, retailers can use predictive analytics to forecast future trends and plan accordingly.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Geek

JULY 9, 2021

Found themselves having to go to other three pll’s to sell on Amazon because Amazon just wouldn’t accept all of their goods and so if you’re going to say oh you know what I’m going to put all my eggs in Amazon’s basket and have them ship all of my.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Wiser

MARCH 16, 2021

Customer Journey Map and Performance Measurement – 2021. So during a typical marketing planning up until this point, we usually consider some frameworks like the four Ps and the STP is where we can segment and target different audiences and different customer profiles. Activation Plan and Performance.

Marketing 78

Marketing Planning Advertising Consumer 78