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Forget omnichannel, it’s all about unified commerce

Inside Retail

Digital commerce has become increasingly complex, with endlessly diverse customer journeys and pressure on brands to meet rising consumer expectations. Retailers are grappling with ever-multiplying channels, and managing disparate touchpoints while trying to create a seamless, excellent omnichannel experience.

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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Retail TouchPoints

Not all apparel retailers will be affected equally, however. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%. of consumers say they will feel most comfortable shopping at standalone specialty retail stores.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. Against this backdrop, network analytics emerges as a pivotal tool for retailers. Selecting the right tools : The market offers a variety of network analytics tools, each with its strengths and specialties.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Here, we chat with CEO of retail, Dato’ Joyce Yap, about the future of malls and how sector have evolved in the past year.

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5 Ways Agentic AI Is Powering Smarter Retail Operations

RETAIL MANAGEMENT SOFTWARE

The National Retail Federation (NRF) projects U.S. retail sales to hit $5.42 trillion in 2025, fueled by digital innovation and evolving consumer demands. As retail grows more complex, smart automation is no longer optional, it’s essential.