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Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Retail TouchPoints

Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. earning $26.97

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Squad shopping and self-improvement: Five consumer trends to watch in 2023

Inside Retail

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. Rather than talking about what we do when we’re out there, it’s about how it makes us feel.”

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Skechers Widens its Reach with New Roblox Store, John Deere Collab

Retail TouchPoints

Skechers is bringing its brand to new audiences with a virtual store in Roblox aimed at younger consumers and a new co-branded collection with tractor brand John Deere designed for agricultural and construction professionals. Skechers Roblox Store Banks 3.4

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3 Technologies That Are Transforming the Ecommerce Experience

Retail TouchPoints

A recent Retail TouchPoints special report dug into these stages and supporting technology use cases, which include: Discovery and Inspiration During the discovery phase, consumers want to be inspired. Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’

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Fortnum & Mason exec discusses APAC expansion and digital plans

Inside Retail

Understanding the Chinese consumer. From Chiu’s perspective, Chinese consumers have always been on the lookout for luxurious experiences with international brands. As a British lifestyle brand, we want to be authentic but more importantly, relevant to Chinese consumers. I am a strong believer in online-to-offline experiences.

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The Range partners with Ideal World to launch livestream with shoppable content

365 Retail

The Range and TV shopping channel, Ideal World TV will launch The Range TV this weekend as they look to win the battle for consumer attention both in-store and on screens with a unique retailer-shopping-channel partnership. This gives TV the edge.

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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

One big thing we’re seeing is the rise of conversational commerce, with interactions that are completely within a conversational interface. In general the [consumer’s] expectation is that you’re up to snuff security-wise, and the value that’s being provided is so high that it creates a virtuous cycle.