Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. Suffice it to say that social commerce has arrived in America.

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Social Commerce Consumer Merchant Services Checkout 312

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

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Checkout Merchant Services Payment Services Customer Experience 233

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? One big thing we’re seeing is the rise of conversational commerce, with interactions that are completely within a conversational interface. Retail TouchPoints (RTP): What can retailers do to deal with the challenge of slower online sales?

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Merchant Services Payment Services Consumer Outdoor 274