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Dick’s Sporting Goods’ Strategy, 4 Things to Watch

Indigo 9 Digital

By Tricia McKinnon The sporting goods industry is one of the fastest growing sectors of the retail industry. If you are curious about how Dick’s plans to make the most of a great market opportunity then consider these four elements of its strategy. House of Sport will be a significant part of our future growth story.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. But underneath this positive blanket statement are a lot of nuances.

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Peloton Expands Relationship with Amazon to 2 New Countries

Retail TouchPoints

“The UK and Germany are strategic markets for Peloton where we have built sizable and engaged member communities,” said Manu Seigner, General Manager for International at Peloton in a statement. Peloton’s entry on Amazon U.S. in August 2022 marked the first time the exercise brand had expanded sales beyond its own channels.

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Making the Most of Store Visits Post-Pandemic

Retail TouchPoints

The pandemic challenged any retailer that “over-expanded” its physical footprint in previous years to right the ship and ensure its remaining stores were properly tailored to the target market. consumers have changed stores, brands or the way they shop. For example, McKinsey found that 73% of U.S.

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How COVID-19 Has Changed Consumer Behavior

Wiser

To find out how much, Wiser Solutions surveyed more than 2,200 consumers in the U.S. Overall, the average consumer has changed their behavior due to the virus and stopped going out in public as much as they had before its spread. Other categories that received increased spending were: Home goods and furnishings – 34 percent.

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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Acknowledge Order Inquiry Urgency. Prior to the current environment, cancellations were much less common.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.