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Beef Up Perimeter Security to Enhance Loss Prevention and Safety

Retail TouchPoints

increase in ORC (a loss of roughly $700,000 for every $1 billion in sales), retailers are increasingly concerned about the violence often associated with ORC incidents. Increased prevalence of firearms and other weapons used in retail crime puts the safety of consumers, employees and communities at risk.

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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. RTP: It seems like consumer priorities fall into two main buckets: ease/convenience and health/safety.

Consumer 264
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What to Consider When Incorporating AI into Your Retail Business

Retail TouchPoints

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. The potential utility of biometric data to retailers is wide-ranging. Intellectual property concerns.

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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

In fact, 30% of respondents believe that the biggest area of opportunity for AI is in stores to aid omnichannel and loss prevention efforts; and Transforming customer experiences specifically through the use of generative AI.

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NRF study: Most consumers think retail crime is up

Mass Relators

WASHINGTON – More than half (55%) of consumers believe retail crimes such as shoplifting and looting stores have increased in their community since the onset of the pandemic, according to a survey released Thursday by the National Retail Federation. This goes up to 75% among consumers who live in urban communities. percentage points.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments.

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Priorities for retail security heading into 2022

Cisco Retail

In the past year, loss prevention teams have had to adapt to new priority concern areas while 44% of retailers allocated more budget to loss prevention. As the consumer shift towards multichannel shopping has continued, more instances of loss have resulted from such avenues as BOPIS or curbside pickup.