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Many Consumers Increasingly Value Sustainability; Data-Driven Loyalty can Help Grocers Respond

Retail TouchPoints

For todays consumers especially younger generations sustainability is increasingly a priority. The more retailers can support consumers desire to live more sustainably, the more loyalty theyll generate. Now more than ever, grocers must fight for every marginal gain in market share they can capture. Heres how its done.

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Technology Created Grocery Hopping, and Technology can Solve it

Retail TouchPoints

For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. stores to cross every item off their lists.

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Has Amazon Finally Cracked the Code for Grocery Retailing?

Retail TouchPoints

It doesnt matter how fresh and fun your store looks, if it doesnt have the products and experience consumers want, they wont be back. consumers already are Prime members , so the customer base is large even if that ends up being the case. The savings Prime members enjoy was a big focus (my Prime savings totaled $7.64

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Grocery Stores Emerge as the Last Piece to the Mixed-use Puzzle

Retail TouchPoints

The vacancy issues are forcing grocers to consider such options, and many are finding success by creating a personality type grocery experience that is welcoming and consumer-friendly. These grocers favor a neighborhood market style. The special limitations of the market format do create design challenges for grocers.

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Generative AI in Retail: 4 Predictions for 2025

Retail TouchPoints

At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise. For example, multimodal AI can help retailers optimize inventory by analyzing sales patterns alongside supplier communications and consumer feedback. One area of focus will be content moderation.

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Aldi, Gelson’s and Hornbacher’s Connect ESLs to Instacart Product Picking Solution

Retail TouchPoints

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list. locations in August 2024.

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Publix Recall: Grocer Recalls Its Baby Food Brand Over Possible Lead Contamination

Retail Wire

Consumers who have purchased the product in question may return the product to their local store for a full refund. This Is the Latest Publix Recall The recall of the Greenwise baby food products is the latest Publix recall this year, with the previous recall affecting a popular seafood brand sold by the grocer.

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