Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . Ecommerce empowers consumers to align their buying power with their values, and that extends to how they ship.

Shipping 241

Shipping Merchant Services Payment Services Checkout 241

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Drop Shipping Model Drop shipping is where a retailer markets a product, collects payment from the customer, and then orders the item from a supplier/wholesaler.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

Retail Gazette

NOVEMBER 10, 2023

Fulfillment refers to everything that happens between the moment an order has been placed by a customer and the moment they receive the product. This includes the picking, packing, delivery of those products, but also tracking orders, handling returns and providing customer support.

Fulfillment 52

Fulfillment Merchant Services Returns Promotions 52

Retail TouchPoints

OCTOBER 7, 2022

The new offering is powered by Bolt’s Checkout Everywhere solution (originally called Tipser until it was acquired by Bolt in late 2021), which allows websites of all kinds to add transaction capabilities and sell products from participating merchants. “We’re Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 262

Merchant Services Checkout ATS Fulfillment 262

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Merchant Services 262

Merchant Services Social Commerce Checkout Payment Services 262

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. Doubling down on merchants outside of China. The very next month Temu debuted in the U.S.

Merchant Services 221

Merchant Services Drop-Shipping Shipping Payment Services 221

Retail TouchPoints

OCTOBER 16, 2020

Does your order fulfillment strategy live up to your customers’ expectations? According to a survey, almost 84% of a company’s existing customers state that they won’t return to the brand after one poor delivery experience. For a vast majority of consumers, a positive delivery experience inspires fierce brand loyalty.

Shipping 285

Shipping Merchant Services Fulfillment Checkout 285

Retail TouchPoints

SEPTEMBER 5, 2023

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Del Rey: The Marc Lore era at Walmart, if nothing else, brought a new sense of urgency to Walmart when it comes to new online features and services, and the incubation of new business ideas. 8 division ?

Merchant Services 267

Merchant Services Fulfillment Advertising Accounting 267

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. Investment behind the ‘buy button’ into retail operations (26%) and online payments (24%) also score highly on merchants’ wish lists. Customer service (28%).

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Inside Retail

JANUARY 30, 2024

The services provided under this collaboration will encompass local pick-up, warehousing, international transportation, access to Chinese bonded warehouses, customs clearance, and comprehensive delivery services across China. Focusing on beauty and apparel Initially, the partnership will focus on the beauty and apparel segments.

Merchant Services 130

Merchant Services Inventory Turnover Inventory Management Supply Chain Management 130

Retail TouchPoints

SEPTEMBER 8, 2021

Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.

Merchant Services 232

Merchant Services Payment Services Fulfillment Shipping 232

Inside Retail

NOVEMBER 28, 2022

Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce. Today, customers expect brands to be ‘always on’: ready to provide real-time product information, delivery tracking and payment transparency at the click of a button.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 259

Merchant Services Payment Services Promotions Location 259

Retail TouchPoints

JULY 15, 2020

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online, two years’ worth of e-Commerce growth got crammed into two weeks. How to explain that paradox? Curbside Pickup/BOPIS Fraud.

Merchant Services 263

Merchant Services Payment Services Shipping Fulfillment 263

365 Retail

NOVEMBER 20, 2023

ESW , a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Programme. This partnership will empower Adobe Commerce merchants to scale their direct-to-consumer (DTC) businesses to more than 200 countries internationally. “

Merchant Services 57

Merchant Services Payment Services Checkout Fulfillment 57

Retail TouchPoints

OCTOBER 13, 2020

E-Commerce Optimization: Taste — making artificial intelligence fun and consumer-friendly, and offering a personalized shopping experience. Omnichannel Fulfillment: Position Imaging — which enables logistic efficiency with new and advanced tracking technologies used to provide visibility throughout the logistics chain.

Loss Prevention 234

Loss Prevention Merchant Services Fulfillment Returns 234

Retail TouchPoints

AUGUST 15, 2023

Executive teams have historically looked at the customer journey as a funnel, aiming to bring consumers from an initial point of engagement through to a purchase. And consumers agree, with 90% saying that the post-purchase experience is just as important as the quality of the products they’re getting.

Merchant Services 202

Merchant Services Customer Experience Consumer Planning 202

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 308

Merchant Services Payment Services Consumer Beauty and Health 308

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?

Merchant Services 244

Merchant Services Shipping Fulfillment Social Commerce 244

Retail TouchPoints

AUGUST 10, 2020

For example, a CSCO was a function you’d only see in business environments where there was a clear inbound raw materials to finished goods process. A CSCO can provide visibility within the supply chain process, as well as designate measurable KPIs to communicate across an entire business. Embracing Technology.

Merchant Services 154

Merchant Services Customer Experience Returns Fulfillment 154

365 Retail

OCTOBER 5, 2023

Global fulfilment platform Huboo has expanded its product range by investing in a raft of new services following a significant year of financial, client and commercial growth. It also allows all shipping data to be tracked in one place, while providing proactive updates and notifications for merchants and their customers.

Merchant Services 57

Merchant Services Fulfillment Returns Shipping 57

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Retail TouchPoints

DECEMBER 14, 2020

I would say by and large that consumer product manufacturers and retailers working in the private label space are finding ways to source products to fill the shelves,” said Melanie Nuce, SVP, Corporate Development at GS1 US during the webinar. “I Production is No Longer a Challenge, but Logistics Remain Strained.

Shopping 304

Shopping Merchant Services Fulfillment Returns 304

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 258

Merchant Services Advertising Apparel Planning 258

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Independent Retailer

NOVEMBER 2, 2021

Meet Consumers Where They Want to Shop. “I We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. Crypto Payments Help Deliver a Competitive Advantage.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

Loss Prevention 285

Loss Prevention Visual Merchandising Sporting Goods Store Operations 285

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Rather morbidly, it’s entirely possible that many high-street branches and physical stores will close before the appetite for physical shopping returns.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Retail TouchPoints

OCTOBER 29, 2020

As online activity has increased during the pandemic, online fraud has too, and fraudsters are poised to wipe out a big chunk of merchant profits by posing as legitimate customers. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order. Impact on Merchants.

Merchant Services 153

Merchant Services Accounting Shipping Returns 153

Retail Minded

MARCH 31, 2021

In our research , we found that 65% of consumers will be buying online more frequently over the next 12 months, with 20% telling us they’re expected to only buy online within 5 years. Delivery reliability has created a crisis of confidence amongst some consumers. Ecommerce today is booming, catapulting online stores to new heights.

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Storis

JANUARY 22, 2024

The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. economy is driven by consumer spending and a thriving job market. A decreasing Consumer Price Index (CPI) rate of 3.2%can Retailers are also offering services within their spaces.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again.

Customer Retention 258

Customer Retention Returns Merchant Services Shipping 258

Mass Relators

SEPTEMBER 12, 2022

Consumers flocked online for essential purchases, adding $102.08 Overall in 2021, consumers spent $870.78 merchants, up 14.2% As we have all experienced, this growth has subsided from its peak numbers, but by no means has it returned to normal levels — i.e., pre-COVID levels. billion in revenue in 2020, and another $116.45

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

JUNE 11, 2020

As state and local jurisdictions embark on the balancing act of pacing economic recovery with reopening steps, while at the same time being vigilant for renewed virus flare-ups, profound uncertainty will continue to prevail while consumer confidence suffers.

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Management Merchant Services Promotions Fulfillment 138