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‘Ghost stores’ plaguing Australian consumers with false claims, warns ACCC

Inside Retail

Businesses misrepresenting themselves as Australian fashion retailers are defrauding Australian consumers, the Australian Competition and Consumer Commission warns. It was found that these companies are instead based overseas, not closing, and are drop-shipping low-quality goods. The ACCC found these organisations use ‘.com’

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A ‘recalibration in retail’: As costs rise, retailers are reviewing returns

Inside Retail

The State of Shipping 2025 report finds that retailers are grappling with rising delivery costs, with standard delivery up from $10.26 Meanwhile, the same-day delivery cost has dropped from $18.26 last year to $10.39 this year and express delivery up from $14.24 last year to $17.39

Returns 234
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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

This year, Australian shoppers are expected to spend a jaw-dropping $6.7 Why automation is non-negotiable Australian consumers expect fast deliveries, error-free orders, and seamless shopping journeys. Optimising shipping with automation Shipping logistics are a make-or-break factor during Black Friday. Automation.

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Low Prices, Slow Deliveries: Amazon Beta Launches ‘Haul’ Ecommerce Site

Retail TouchPoints

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives.

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How Rising Prices Shape Consumer Behavior

Retail Focus

Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. Rising costs and shifts in consumer behaviors have a significant impact on the retail industry. ” Factory orders also stay closer to home.

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.