Inside Retail

OCTOBER 12, 2021

Australian department store David Jones has become the latest retailer to sell pre-owned clothing following the announcement of its partnership with Sydney-based luxury reseller Blue Spinach last week. It also offers second-hand items in its London flagship store through a partnership with online resale platform Vestiaire Collective.

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Department Stores Accessories Fashion Returns 130

Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. And how will it shape the way we shop? And one of the foremost concerns is security.

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Consumer Customer Experience Department Stores Shopping 266

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. Major department stores are leaning toward repurposing and reskinning existing fixtures, saving costs and minimizing environmental impact.

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Returns Department Stores Store Layout Fast Fashion 301

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months.

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Consumer Fulfillment Department Stores Sporting Goods 312

365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Department Stores Outdoor Payment Services Shopping 75

Inside Retail

JUNE 9, 2021

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. Returning to its roots. The future of department stores. ” .

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Planning Department Stores Fast Fashion Fulfillment 147

Inside Retail

FEBRUARY 27, 2024

This week, Macy’s announced plans to shut down 150 “underproductive” stores, more than one-fifth of its department store assemblage, over the next three years. The closures are a part of the retailer’s plan “to create a more modern Macy’s, Inc. per cent of its workforce. In December, Macy’s received a $5.8

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Department Stores Location Finance Planning 130

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023.

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Department Stores Returns Jewelry Apparel 211

Inside Retail

SEPTEMBER 16, 2021

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. CBD locations were particularly hard hit, with comparable store sales down 22.3 Online is now a $500-million-plus business.

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365 Retail

JANUARY 9, 2024

In December 2023, the UK witnessed a modest rise in consumer card spending, increasing by 2.3% However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. Contrastingly, food and drink specialist stores like butchers and delicatessens enjoyed a 5.1% compared to 3.3%

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Consumer Supermarket Department Stores Promotions 105

Retail Gazette

SEPTEMBER 14, 2023

John Lewis losses before tax narrowed in its half year but chair Dame Sharon White’s plan has been pushed back two years due to “inflationary pressures” Losses before tax and exceptional items were £57.3m, a 14% improvement on last year. Waitrose will launch a third tranche of price cuts in the second half.

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Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

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Consumer Returns Advertising Marketing 98

Inside Retail

MAY 24, 2021

The suite of treatments available at the third Clarins Open Spa are designed to offer pampering and relaxation to time-poor consumers. Korean department stores diversify into food delivery services. The ‘dawn delivery’ and ‘free return’ services have been expanded in collaboration with affiliated online shopping malls.

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Department Stores Boutique Supermarket Planning 246

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. Per Adobe Analytics , consumers spent $11.3

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Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., The move sets in motion a succession plan for Gass to succeed Bergh as CEO within the next 18 months. reporting to Levi Strauss & Co. President and CEO Chip Bergh. Beginning Jan. Beginning Jan.

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Department Stores Planning Returns ATS 233

A1 Retail

NOVEMBER 9, 2022

The Barclaycard report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending. Consumer card spending grew 3.5 per cent rise in consumer price inflation – as the cost-of-living crunch continues to put pressure on Brits’ personal finances. per cent) and August (3.6

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Consumer Planning Beauty and Health Finance 98

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

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Fulfillment Shrinkage Department Stores Returns 334

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

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Department Stores Location Fashion Returns 218

Retail TouchPoints

SEPTEMBER 29, 2022

A little less than year after first announcing its plans, Macy’s has joined the ranks of other major retailers such as Walmart and Target with the debut of its own third-party marketplace. Marketplace products will feature the same Star Rewards loyalty benefits and returns processes as first-party items.

Department Stores 189

Department Stores Apparel Fulfillment Shipping 189

Mass Relators

MARCH 28, 2022

WASHINGTON – Eighty percent of Americans plan to celebrate Easter this year and will collectively spend $20.8 Consumers are eager to return to their pre-pandemic holiday traditions, particularly as it relates to purchasing food and gifts for in-person celebrations this Easter,” NRF President and CEO Matthew Shay said.

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Consumer Discount Store Department Stores Planning 52

Inside Retail

JANUARY 15, 2023

Anchorage struck gold with the $20 million acquisition of the Dick Smith consumer electronics chain from Woolworths Group in November 2012. Woolworths had written off more than $420 million restructuring the business, which was Australia’s largest consumer electronics chain by store count. No more balance sheet shuffle .

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Department Stores Consumer Planning Management 130

Retail Gazette

NOVEMBER 2, 2023

John Lewis has launched its Black Friday sale “earlier than ever” as more consumers begin preparing for Christmas in November. The department store has unveiled hundreds of offers in-store and online spanning across beauty, fashion, home and tech throughout the whole of November.

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Department Stores Returns Fashion Planning 75

Inside Retail

JUNE 7, 2021

Since March, David Jones has closed three of its food stores and in recent weeks, it announced that it was ending its partnership with convenience chain BP. Bagattini said the business is centred around offering a premium food proposition with consumer trust and product quality key pillars of the business. “We Future of premium food.

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Department Stores Planning Consumer Fashion 246

Retail TouchPoints

MAY 1, 2023

Investment Darlings: Sustainability, AI and Personalization While the industry is rife with new brands designed to challenge the marketplace and offer consumers more pointed solutions, investors are considering the ripple effects of external forces, like inflation, that will undoubtedly impact the long-term ROI of their investments.

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Beauty and Health Consumer Health & Wellness Department Stores 221

Retail Gazette

OCTOBER 5, 2023

On top of that, she has faced fierce criticism around her turnaround plan, which includes a focus on non-retail activities such as house building. Mark Price With John Lewis in peril, could we see Lord Mark Price return to the Partnership? His deep grocery experience could be vital in getting Waitrose back on form. Sound familiar?

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Supermarket Department Stores Grocer Returns 111

Inside Retail

MARCH 8, 2023

But he believes that the company’s impressive sales growth is set to continue as it emphasises the initiatives that underline its ‘Customer First Plan.’ They include the refurbishment of its store network, the rollout of its national distribution centre , and the relaunch of Country Road Group in July this year. per cent to almost $1.85

Department Stores 147

Department Stores Net Profit Inventory Management Management 147

A1 Retail

JANUARY 11, 2022

Yet some sectors, including clothing and department stores, saw slower growth due to concerns around the rise of Covid-19. The Barclaycard report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending . Consumer card spending increased 12.2

Consumer 75

Consumer Department Stores Supermarket Planning 75

A1 Retail

MARCH 8, 2022

The travel sector, while still in decline, had its best month since before the pandemic, as a third of consumers report making holiday plans a priority. Despite concerns around rising living costs, nearly one in four Brits plans to spend more on experiences to make great memories. Consumer card spending grew 13.7

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Returns Consumer Beauty and Health Supermarket 40

Inside Retail

JUNE 6, 2023

Travel has been back on the cards for a while now, and consumers are cutting back on luxuries and home improvements in order to save up for a trip abroad. In turn, retailers are increasingly identifying the opportunity to capture the attention of consumers while they’re on the road, in the air, and across the sea.

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Boutique Fashion Department Stores Consumer 130

Inside Retail

JULY 24, 2023

Listed conglomerate Wesfarmers is merging its store networks Target and Kmart into a singular $10 billion business in a bid to boost returns and bring better value to customers. Kmart CEO John Gualtieri will run the day-to-day operation of the combined Kmart and Target stores.

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Home Furnishings Apparel Returns Planning 246

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

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Merchant Services Payment Services Promotions Location 243

Inside Retail

NOVEMBER 8, 2022

per cent) and department stores (down 0.4 Aussie consumers appear to be still spending those cash reserves built up over the Covid years, engaging in some sort of short-term gratification, turning to retail therapy to deal with the news of impending crises. . per cent bump. I’d say it’s a little more complex than that.

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Advertising Department Stores Consumer Accessories 246

Inside Retail

DECEMBER 13, 2021

For nearly two years, retailers have faced Covid-19 lockdowns and restrictions, with e-commerce changing consumer expectations and the role of physical stores and online channels. More than half (52 per cent) of consumers in the US plan to make the majority of their department store purchases in shops this holiday season.

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Payment Services Returns Customer Experience Consumer 130

Retail Gazette

JANUARY 14, 2024

John Lewis Partnership made a big hire last week, hiring its former fashion boss Peter Ruis as executive director to lead the turnaround of its department store business. Crucially, he has also fronted a turnaround at John Lewis in his first stint at the department store when he was buying and brand director.

Department Stores 52

Department Stores Fashion Returns Finance 52

Retail TouchPoints

MARCH 3, 2023

at Family Dollar stores, but even discounters are facing cautious consumer spending and employee pay raises that aren’t expected to pay off for some time. at Family Dollar stores, but even discounters are facing cautious consumer spending and employee pay raises that aren’t expected to pay off for some time.

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Markdowns Operating Expenses Department Stores Planning 273

Inside Retail

JUNE 1, 2021

Clinique and design agency Uxus collaborated on the store’s futuristic design and technologies such as face scanning, diagnostics application and Clinique Clinical Reality. Each zone within the store is designed to promote play and interaction while also providing bespoke skincare and beauty solutions.

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Department Stores Promotions Fashion Returns 240

Inside Retail

SEPTEMBER 27, 2021

After identifying that bedding was a category (desperately) in need of innovation, my partner, Andy, and I began to grapple with the idea of revolutionising the way consumers shop for their sheets. HW: Traditionally, we shopped for sheets in department stores. I feel like some new DTC brands are coming into the market.

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Fashion Department Stores Returns Shopping 246