Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S., In the U.S.,

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Fulfillment Shrinkage Department Stores Returns 343

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. Major department stores are leaning toward repurposing and reskinning existing fixtures, saving costs and minimizing environmental impact.

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Returns Department Stores Store Layout Fast Fashion 328

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

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Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

MARCH 24, 2022

Department store chains in all countries continue to lose overall share, though most had a burst of sales in the summer when most countries relaxed COVID-19 restrictions,” Marcotte wrote. In-store digital technology like smart shelving and frictionless purchases are expected to be a major competitive differentiator.

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Retail TouchPoints

SEPTEMBER 29, 2022

The marketplace, powered by Mirakl , is key piece of Macy’s turnaround strategy aimed at transforming the department store into a digitally led, omnichannel retailer. Marketplace products will feature the same Star Rewards loyalty benefits and returns processes as first-party items.

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Department Stores Apparel Fulfillment Shipping 189

Retail TouchPoints

NOVEMBER 6, 2023

Nordstrom’s holiday offerings span channels and stores and include: Stress-Free Services for Holiday Shoppers Nordstrom is appealing to consumers’ need for flexible fulfillment options by spotlighting its BOPIS and shipping options. Cardmembers in select markets will have access to free two-day shipping.

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Shipping Department Stores Fulfillment Shopping 225

Inside Retail

JUNE 9, 2021

Fast-growing Australian online retailer Canningvale plans to relaunch the iconic Singaporean department store Robinsons as an online-only business this month after acquiring the company’s digital assets for an undisclosed sum. Returning to its roots. That is one of the reasons we see an opportunity.”. ” .

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Planning Department Stores Fast Fashion Fulfillment 147

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Consumer Department Stores Shopping Clienteling 305

Inside Retail

APRIL 26, 2021

Australian online clothing rental company GlamCorner is adapting its offering as more brands look to launch their own branded rental service amidst major changes in consumer behaviour. This resonates with younger consumers in particular.

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Fashion Marketing Fulfillment Fast Fashion 246

Retail TouchPoints

FEBRUARY 28, 2022

It found that 67% of consumers believe that the best shopping experiences of the future will incorporate both human and digital channels. However, that’s not the aspect of their brands that consumers are craving today. The problem is that retailers are not taxis, and what works for the goose doesn’t always work for the gander.

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Fulfillment Jewelry Advertising Department Stores 264

Retail TouchPoints

APRIL 6, 2022

But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

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Location Consumer Department Stores Outdoor 299

Retail TouchPoints

DECEMBER 16, 2020

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. So are all these developments good for consumers? In the short-run the answer is definitely “yes.”

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Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., She spearheaded strategic innovations including the introduction of Amazon returns and the retailer’s long-term strategic partnership with Sephora , which has expanded to 600 Sephora at Kohl’s shops.

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Department Stores Planning Returns ATS 233

Inside Retail

JULY 15, 2021

Meanwhile, AusPost’s general manger of customer solutions and partnerships Claire Burke is set to leave the company after almost 10 years and Michelle McNally, general manager of property is returning to her former employer, ISPT Super Property. She also held leadership roles in Fulfillment by Amazon, Kindle, and Amazon Fresh.

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Department Stores Apparel Fulfillment Management 246

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. I think you’re going to have a lot more of that once people return.

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Shopping Outdoor Fulfillment Returns 275

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

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Merchant Services Payment Services Promotions Location 273

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. Despite this good news, many executives at shopping malls and “destination centers” wonder just how much of this returning traffic will find its way to their venues. More than 163 million people in the U.S.

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Beauty and Health Shopping Consumer Home Furnishings 279

Inside Retail

SEPTEMBER 16, 2021

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. CBD locations were particularly hard hit, with comparable store sales down 22.3 Online is now a $500-million-plus business.

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Planning Net Profit Department Stores Fulfillment 130

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

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Payment Services Apparel Inventory Management Department Stores 250

Inside Retail

APRIL 8, 2024

Bailing doesn’t fix the hole Let’s look at the troubled department store sector. This is because stores serve as valuable advertising for a brand or as a showroom for products, regardless of where the customer decides to transact. Over time, free delivery (and often product returns) became a basic customer expectation.

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Payment Services Department Stores Returns Fulfillment 130

Wiser

SEPTEMBER 18, 2023

The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs. The convenience, variety, and value offered by online platforms presents a compelling proposition for consumers.

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Inside Retail

JULY 11, 2022

If that’s true, if it’s the things we offer beyond the tangible that will help us thrive, retail brands need to be built for the long haul, rather than just short-term return. Because even though the channels your brand needs to appear in have climbed, the noise is even harder to cut through and consumer behaviours continue to change.

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Department Stores Returns Fulfillment Customer Experience 130

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%.

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Returns Apparel Store Layout Specialty Retailers 270

Indigo 9 Digital

MARCH 9, 2023

Since 90% of the United States population lives within 10 miles of a Walmart store this move has become a game changer for the retailer. Consumers love shopping online but what they really want is control. Be honest, before the pandemic weren’t you were part of the vast majority of consumers that had never tried curbside pickup?

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Drop-Shipping Advertising Fulfillment Consumer 98

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. RTP: What role will these digital capabilities play in NMG’s overall omnichannel strategy?

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Clienteling Department Stores Returns Customer Experience 264

Retail TouchPoints

NOVEMBER 23, 2020

While news of potential COVID vaccines has many retailers anticipating a return to in-store shopping in 2021, this year’s Q3 financial results show that consumers’ hunger for ecommerce shows no sign of being sated. of sales fulfilled by its stores — a sign that the retailer is ready to tackle the holiday season.

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Fulfillment Department Stores Customer Experience Fashion 210

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year.

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Department Stores Merchant Services Outdoor Shopping 246

Retail Minded

DECEMBER 26, 2023

The backbone of retail was once built on the backs of brick-and-mortar stores but the fast rise of e-commerce broke that back. Consumer behaviors changed greatly and at an incredible pace. Factors Contributing to the Resurgence After the pandemic, consumers found a renewed interest in physical brick-and-mortar stores.

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Department Stores Shopping Consumer Fulfillment 64

Retail TouchPoints

MAY 21, 2021

These investments are representative of Target’s swift response to changing consumer behavior, which also helped the retailer succeed during the depths of the pandemic, according to Anderson. I think the issue is whether we’ll be able to fulfill that demand to the same degree as in 2019.”. There will be demand.

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Apparel Returns Department Stores Fulfillment 245

Retail Focus

APRIL 20, 2021

With many employers pledging to adopt flexible and hybrid working models, consumers will continue spending time in their communities, and this will undoubtedly extend the local shopping trend into the foreseeable future. . Their stores have an ever-changing rotation of local brands stocked to drive repeat visits and engagement. .

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Supermarket Department Stores Fulfillment Shopping 147

Inside Retail

MARCH 23, 2023

Irene Lau, managing director of Watsons Singapore A market rebound Lau has observed that shoppers are beginning to return to their usual lifestyles, as the country opens up its borders and people start to learn to live with Covid-19. She said that the sale of makeup is definitely seeing a rebound.

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Beauty and Health Fulfillment Shopping Returns 130

Inside Retail

FEBRUARY 27, 2023

Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store. Engaging experiences that attract customers to the website or the store will only go so far. The ability to execute on the basic sales and fulfilment transaction itself is also important.

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Indigo 9 Digital

MAY 31, 2022

Nordstrom on the other hand has weathered many tests of time and is thought to be one of strongest department stores. During the first quarter of 2020 Target’s digital sales increased by a whopping 141% and it fulfilled close to 80% of those online orders from its stores. So how strong is Nordstrom?

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Department Stores Returns Beauty and Health Shopping 98

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

With a positive consumer confidence, good level of savings, and growing household incomes, consumers are once again ready to pamper their friends, families and close collaborators. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B. As a result of the steady economic indicators, the savings rate is slightly ticking upward.

Jewelry 52

Jewelry Point of Sale Specialty Store Inventory Management 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

With a positive consumer confidence, good level of savings, and growing household incomes, consumers are once again ready to pamper their friends, families and close collaborators. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B. As a result of the steady economic indicators, the savings rate is slightly ticking upward.

Jewelry 52

Jewelry Specialty Store Point of Sale Inventory Management 52

Mass Relators

DECEMBER 12, 2022

One interpretation centers on the local shops that have been all but passed by in the consumers’ rush to the malls. That’s the good news — for both retailers and customers. But that meaning got lost amid the frenzy to line up at 6:00 a.m. And Cyber Monday?

Department Stores 52

Department Stores Fulfillment Shopping Returns 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

With a positive consumer confidence, good level of savings, and growing household incomes, consumers are once again ready to pamper their friends, families and close collaborators. 2010, $14.1B. 2015, $18.9B. 2019, $ 20.7B. 2020, $27.4B. As a result of the steady economic indicators, the savings rate is slightly ticking upward.

Jewelry 40

Jewelry Specialty Store Point of Sale Inventory Management 40