Retail TouchPoints

DECEMBER 22, 2022

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. Be monumental.

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Visual Merchandising Consumer Shopping Fashion 264

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. customer experience).

Loss Prevention 292

Loss Prevention Visual Merchandising Sporting Goods Store Operations 292

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Behavioral psychology: Understanding consumer behavior is crucial to crafting effective marketing strategies and designing engaging retail experiences.

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Consumer Store Layout Customer Experience Checkout 302

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

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Visual Merchandising Fulfillment Store Operations Consumer 313

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 245

Visual Merchandising Customer Experience Consumer Location 245

Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

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Visual Merchandising Consumer Inventory Management Customer Experience 270

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

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Visual Merchandising Fulfillment Customer Experience Consumer 271

Retail TouchPoints

JUNE 22, 2023

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis.

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Visual Merchandising Consumer Specialty Store Fast Fashion 271

Wiser

APRIL 26, 2022

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. What is Merchandising? What is Merchandising? Why is Merchandising Strategy Important?

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Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Consumers expect a seamless interaction with a brand when and where they want it. Loyalty must adjust to meet those evolving consumer expectations.

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Drop-Shipping Visual Merchandising Consumer Apparel 216

Retail TouchPoints

DECEMBER 13, 2023

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

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Shopping Checkout Kiosk Consumer 312

A1 Retail

APRIL 25, 2024

Exhibitors also placed a strong emphasis on the importance of creating a memorable in-store experience and showcased the tools available to achieve this. This zone hosted a series of educational and engaging sessions covering topics like shopper marketing essentials, sustainability in retail, and creating digital experiences in-store.

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Visual Merchandising Consumer Returns Customer Experience 59

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

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Visual Merchandising Marketing Planning Shopping 227

Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. Retail TouchPoints (RTP): How have consumers’ increasingly digital behaviors influenced design decisions?

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Visual Merchandising Consumer Shipping Shopping 256

Retail TouchPoints

JANUARY 24, 2024

In some ways it’s no surprise that Casper has focused on the in-store experience. Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

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Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Leap currently powers 60 brands across nearly 100 stores in markets including New York City; Los Angeles; Chicago; Southern Florida; Dallas; Austin, Texas; Scottsdale, Ariz.;

Customer Experience 326

Customer Experience Shopping Consumer Fulfillment 326

365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Retail TouchPoints

MARCH 19, 2024

“We’re incredibly encouraged by initial customer response to our home décor assortment, and we see Kohl’s becoming a more formidable player in the home business.”

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Customer Retention Consumer Marketing Visual Merchandising 238

A1 Retail

OCTOBER 30, 2023

Mark your calendars for the 16 th – 17 th April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. Attendees range from small local businesses to international giants, all united by the understanding of the importance of physical retail and customer experience.

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Visual Merchandising Customer Experience Returns Consumer 64

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake. The Omnichannel Approach.

Shopping 255

Shopping Payment Services Visual Merchandising Customer Experience 255

Retail TouchPoints

AUGUST 28, 2023

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. These are tried and true tactics that get consumers to buy on impulse. Of course, this doesn’t mean impulse buying goes away altogether, but brands need to switch up how they target and message consumers to spur impulse buys.

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Checkout Consumer Advertising Shopping 206

Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” We’ve always wanted to test out a retail location. How much are they spending?

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Location Visual Merchandising Store Operations Wholesale 199

Retail TouchPoints

MARCH 20, 2024

Embrace the ‘Ceremony’ of the In-Store Experience During COVID-19 shutdowns, consumers quickly got used to browsing and buying online. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. That all requires new fixtures, furniture and other elements to make it work.”

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Specialty Retailers Department Stores Consumer Advertising 275

Retail Focus

MAY 30, 2023

Creating a brand community has always been an important marketing concept and a valuable brand asset. A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. These can include joint marketing campaigns, shared loyalty programs, and collaboration events. Ghalia BOUSTANI.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail TouchPoints

JULY 12, 2022

While commerce offers consumers speed, ease and access, stores offer a deeper level of connection with products. Immersive in-store experiences also allow consumers to forge a greater connection with brands — something that all businesses are focusing on as retention depletes and brand loyalty erodes. .

Consumer 250

Consumer Customer Experience Fulfillment Planning 250

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. A strong brand identity helps to create a cohesive look and feel for the pop-up store, which can help to establish the brand’s image and values in the minds of customers.

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Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

FEBRUARY 22, 2023

During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities. The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value.

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Consumer Department Stores Shopping Clienteling 302

Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. In fact, it’s now central to how Stitch Fix shows up for customers across channels. What would be more apropos than a special pop-up experience with Cha Cha Matcha in NYC and LA?

Merchant Services 261

Merchant Services Fashion Consumer Visual Merchandising 261

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. The efficiency of the design tends to get the financial mindset while the engagement side tends to get the marketing mindset,” Nicholas explained.

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Fulfillment Checkout Visual Merchandising Kiosk 282

Retail TouchPoints

MAY 17, 2023

It’s one of the main reasons so many digitally native, direct-to-consumer (DTC) brands have invested in opening stores. RTP: What was the process like translating Boll & Branch’s digital brand experience into a physical space? Do you plan to test anything new in terms of visual storytelling, merchandising or experience?

Customer Experience 255

Customer Experience Consumer Visual Merchandising Planning 255

VMS

AUGUST 26, 2021

The 2100-square-foot space features a sensory customer experience that includes the brand’s Performance Playground and 3-D installations made from eucalyptus, recycled plastic bottles and wood chips. The post Duer Opens Experiential Flagship in Vancouver appeared first on Visual Merchandising and Store Design.

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Visual Merchandising Apparel Customer Experience Planning 93

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. In fact, AR’s potential for the retail environment is one reason why the AR market is projected to grow to $100.2 billion by 2024 — more than ten times what it is today.

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Visual Merchandising Customer Experience Location Management 312

Retail TouchPoints

OCTOBER 5, 2022

Stepping back, one could simplify retail functions as three-pronged: Selling a quality product; Repairing relationships with customers; and Manifesting the spirit of the brand. The main drivers of these functions are the product, the teams of people who bring these functions to life and the overall customer experience that’s born from it.

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Visual Merchandising Fashion Customer Experience Shopping 276

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. How do we give consumers a reason to get off their sofa, come to the store and have a physical experience?”

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Consumer Point of Sale Marketing Visual Merchandising 230

VMS

AUGUST 31, 2021

He’s a digital anthropologist and Salesforce.com’s Global Innovation Evangelist, evaluating how the ongoing digital revolution has changed everything about the way companies and consumers do business — especially in a pandemic world. How did you become an innovation evangelist? which is essentially social media. Advertisement. Advertisement.

Consumer 52

Consumer Visual Merchandising Advertising Finance 52

Retail TouchPoints

APRIL 23, 2024

Retail Marketing at Levi’s in a statement. “So We’re eager to see consumers get joy from interacting with them, snap their pictures, and welcome them to our beautiful stores while getting them fitted in their perfect denim-on-denim outfit.”

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Apparel Retail Marketing Consumer Visual Merchandising 201

Retail TouchPoints

MARCH 28, 2022

More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved among Gen Z consumers. MINISO controls the entire value chain, from product design to marketing and sales.

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Planning Consumer Marketing Accounting 235