Retail Focus

MAY 1, 2024

(NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores.

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Store Layout Checkout Shopping Planning 147

Retail TouchPoints

NOVEMBER 23, 2022

A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. It was then that consumers developed a ravenous appetite for online shopping and speedy home delivery, while losing their taste for city centers and malls. Retail has suffered a string of setbacks in recent years.

Merchant Services 271

Merchant Services Shrinkage Store Layout Customer Experience 271

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again.

Store Layout 216

Store Layout Sporting Goods Consumer Location 216

Retail Focus

OCTOBER 25, 2023

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. These department stores were typically found in major cities, catering to urban consumers’ needs. This era was often described as consumer warfare.

Department Stores 162

Department Stores Store Layout Specialty Store Fulfillment 162

Retail TouchPoints

JUNE 30, 2022

The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities.

Payment Services 162

Payment Services Store Layout Advertising Promotions 162

Retail Focus

AUGUST 10, 2021

Consumer spending shifted online. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. This also applies to the customer experience, where retailers must meet soaring consumer expectations to recover and prosper.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake. The Omnichannel Approach.

Shopping 232

Shopping Payment Services Visual Merchandising Customer Experience 232

Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints. “You said Scaretta. “

Sporting Goods 290

Sporting Goods Fulfillment Returns Store Layout 290

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. Is brand identity important in designing exceptional pop-up stores? This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. Its main aim is to maximize sales and minimize wasted space.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

FEBRUARY 21, 2024

Design concepts and even merchandise assortments are further customized based on the facility’s geographic location. Then the Hydra team can drill into top-performing categories and use traditional retail metrics, such as monthly performance and revenue per square foot, to further optimize the store layout, experience and services.

Beauty and Health 216

Beauty and Health Shopping Payment Services Boutique 216

Inside Retail

FEBRUARY 8, 2022

Creating customers. Bradley Grinlinton, industry lead for retail and consumer products at digital agency Publicis Sapient, agreed, noting that the real value of pop-up stores such as Aldi’s is the direct interaction with and feedback from customers.

ATS 130

ATS Supermarket Store Layout Advertising 130

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Done well, it can improve customer experiences, boost sales, and increase overall product visibility. 3: Customer Loyalty. Customers want to feel important.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail TouchPoints

MAY 31, 2021

One of the greatest challenges for retailers will be operating under new health and safety measures as consumers resume in-store shopping. Owners must ensure that their stores are safe for both employees and customers and comply with pandemic-era mandates. So what does the future hold? Social Distancing.

Store Layout 149

Store Layout Kiosk Point of Sale Advertising 149

Retail Focus

MAY 30, 2023

A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. More recently, retailers are embracing local retailing to connect with communities, support local economies, and meet the changing preferences of consumers. Physical retail can encourage developing retail communities.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

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Marketing Inventory Management Supply Chain Management Store Layout 95

I Vend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. The (re-)rise of brick and mortar shopping When online shopping was the only option, fashion consumers made the best of it.

Fashion 98

Fashion Point of Sale Customer Experience Returns 98

Wiser

NOVEMBER 7, 2022

Behind every customer experience is a story. What led them into your store? Optimize Your Store Layout and Shelf Space. Your consumer research may include heat maps that show which areas are getting the most traffic and which need improvement. This is where shopper data comes in.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

V Count

JANUARY 26, 2024

Then, we’ll talk about how all types of retail businesses can use AI, from improving inventory management to customizing customer experience. This will provide a comprehensive guide for those in the retail industry who are contemplating the use of AI to enhance their business processes and customer experiences.

Shopping 95

Shopping Inventory Management Customer Experience Store Layout 95

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

V Count

MAY 6, 2024

Lack of Assistance : Finally, the availability and visibility of store assistants play a crucial role in a customer’s shopping experience. This is particularly important because customer service often directly impacts a customer’s perception of the business.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Retail Minded

FEBRUARY 21, 2023

Navigating the Changing Landscape of Retail Real Estate in the E-Commerce Era The retail industry has seen a dramatic shift in recent years, as the rise of e-commerce has disrupted traditional brick-and-mortar stores. In addition, retailers and property owners are exploring new ways to optimize the customer experience in-store and online.

Store Layout 52

Store Layout Kiosk Shopping Consumer 52

365 Retail

AUGUST 10, 2021

Consumer spending shifted online. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. This also applies to the customer experience, where retailers must meet soaring consumer expectations to recover and prosper.

Customer Experience 64

Customer Experience Store Layout Returns Consumer 64

V Count

MAY 21, 2024

The demand for people counting sensors and visitor analytics is growing for businesses with physical locations. For those unfamiliar with the subject, people counting refers to systems businesses use to track foot traffic, increase revenue, reduce costs, and understand their customers’ preferences. What is BoostBI?

Marketing 52

Marketing Customer Experience Target Market Management 52

V Count

FEBRUARY 9, 2024

The best way to understand consumers is through people counting solutions. So, is your dealership ready to meet the changing customer demand? Consumer trends were never set-in-stone, but in the post-pandemic era, they are evolving more rapidly than ever before, even for older adults. One such technology is visitor analytics.

Target Market 52

Target Market Store Layout Consumer Marketing 52

V Count

MARCH 6, 2024

Because in today’s highly dynamic and rapidly evolving retail landscape, the importance of attracting and retaining customers cannot be overstated. The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

Because in today’s highly dynamic and rapidly evolving retail landscape, the importance of attracting and retaining customers cannot be overstated. The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes.

Shopping 52

Shopping Advertising Checkout Store Layout 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Conversion is your ability to convince consumers to buy goods from your retail store. Attracting consumers is only half of the battle when it comes to your retail business. How to increase conversion rate in retail store? Store Layout and Window Displays. Invest in a high-quality mobile point-of-sale system.

Payment Services 52

Payment Services Checkout Store Layout Consumer 52

Retail Minded

JANUARY 4, 2022

Apart from that, customer chatbots have been beneficial in speeding up data dissemination between retailers and consumers, as well as creating better communication channels. Hence, the creation of customer chatbots to promote better communication with customers. . Predictive Analytics . Augmented Shopping .

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Store Layout Marketing Promotions Retail Marketing 98

V Count

APRIL 18, 2023

[vc_row][vc_column width=”2/3″] There is a greater awareness of the environment than ever before on the consumer side, and who can blame them? Nowadays, shoppers expect accountability from enterprises they identify with, and showing that you care with actions has become quite important in building customer loyalty.

Green Retail 52

Green Retail Store Layout Supermarket Management 52

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. But with the growth of eCommerce consumers need a better reason to make a trip to your store. Do your employees smile at each and every customer? Make your store Instagram friendly.

Promotions 64

Promotions Location Store Layout Shopping 64

Wiser

MARCH 27, 2018

My weekend projects have taught me that in-aisle data collection is paramount to the improving the customer experience. Time and again we’ve seen that the in-aisle feedback varies significantly for our consumer electronics, CPG, and apparel clients, and we chalk it up to the in-store component making all the difference. .

Store Layout 84

Store Layout Customer Experience Apparel Shopping 84

V Count

APRIL 18, 2023

There is a greater awareness of the environment than ever before on the consumer side, and who can blame them? Nowadays, shoppers expect accountability from enterprises they identify with, and showing that you care with actions has become quite important in building customer loyalty.

Green Retail 52

Green Retail Store Layout Supermarket Management 52

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52