Consumer Customer Experience Inventory Management Point of Sale 
Retail TouchPoints
JULY 12, 2023
Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.
Retail Gazette
FEBRUARY 6, 2024
Advanced Supply Chain (ASC) polled 100 UK retailers, with 63% reporting a rise in the number of goods being returned during the last year, which they attribute largely to the squeeze on consumer finances. First and foremost, brands must provide consumers with what they want.
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Inside Retail
APRIL 30, 2024
However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Before NewStore, we had many disparate systems across the organisation.
Retail TouchPoints
JULY 17, 2023
region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.
Independent Retailer
JULY 29, 2022
RFID technology allows retailers to gain a greater view of their on-hand inventory with 93-99 percent inventory accuracy by scanning hundreds of items within seconds. Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. by Dean Frew.
I Vend
JANUARY 13, 2022
Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. But managing refunds can be costly and time-consuming.
Star Miconics
JANUARY 26, 2023
But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?
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