Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.

Payment Services 226

Payment Services Checkout Inventory Management Customer Experience 226

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers.

Fulfillment 296

Fulfillment Shipping Inventory Management Management 296

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider.

Fulfillment 268

Fulfillment Returns Shipping Promotions 268

Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. Third-party logistic experts possess the infrastructure, expertise, and technology required to handle outsourcing order fulfillment with precision.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shrinkage 130

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 268

Merchant Services Inventory Management Grocer Customer Experience 268

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. The pandemic is finally ending, but the new/remade world will require a refined approach to the customer experience.

Consumer 137

Consumer Payment Services Fulfillment Advertising 137

Retail TouchPoints

JUNE 13, 2023

RTP: What key consumer behaviors are you aiming to respond to as a brand? Houle: Consumer behaviors have evolved significantly and as a retail brand, we need to be attuned to these changes and respond proactively. Unified commerce: Consumers today expect a seamless shopping experience across channels.

Customer Experience 224

Customer Experience Inventory Management Marketing Consumer 224

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. The key is investing in real-time inventory. Embrace the Need for Speed .

Supply Chain Management 233

Supply Chain Management Fulfillment Shipping Inventory Management 233

Inside Retail

MARCH 7, 2024

Birthday suit vice Against this backdrop, Australian fashion brand Nakedvice is on a mission to redefine accessible luxury with timeless designs that draw inspiration from vintage pieces and ‘90s nostalgia, aligning with emerging trends and consumer sentiments. It has also enabled the brand to ship from store if an item is out of stock.

Boutique 130

Boutique Apparel Fashion Wholesale 130

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results. Customers expect to find what they are looking for and receive their orders promptly and without error.

Management 52

Management Inventory Management Fulfillment Customer Experience 52

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. You will need their talents when it comes to: Design Customer experience (CX) Search engine optimization (SEO) Web maintenance Customer engagement Product returns.

Wholesale 275

Wholesale Payment Services Fulfillment Returns 275

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. What mattered was, were we serving the consumer in the way the consumer preferred?”

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

NOVEMBER 29, 2023

However, that doesn’t mean consumers don’t want to go to malls. In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers.

Shopping 242

Shopping Kiosk Consumer Fulfillment 242

Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

Visual Merchandising 252

Visual Merchandising Consumer Inventory Management Customer Experience 252

Retail TouchPoints

JANUARY 30, 2023

As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.” Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. of all U.S.

Grocer 312

Grocer Planning Supermarket Inventory Management 312

Inside Retail

MARCH 2, 2023

Retailers are constantly on the lookout for cutting edge technologies that improve efficiencies and productivity, streamline operations and improve the customer experience. Perera added that, in some situations, AMRs can be ‘smarter’ than humans because they have access to more data, so they can provide a superior experience.

Fulfillment 130

Fulfillment Inventory Management Beauty and Health Management 130

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

JANUARY 3, 2024

Sticking with this outdated approach can lead to higher environmental impacts, unnecessary financial losses and dwindling customer trust. It might involve a time-consuming trip across town, navigating traffic and juggling work or family schedules. At the heart of this strategy is the analysis of customer return patterns.

Returns 259

Returns Drop-Shipping Customer Experience Customer Retention 259

Retail Bound

APRIL 13, 2024

It’s not just about getting products to customers; it’s about doing so efficiently, cost-effectively, and in a manner that enhances the customer experience. Traditional Inventory: Beyond the Basics Operational Dynamics: Retailers purchase products in bulk, store them, and then ship them out as orders come in.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

Retail TouchPoints

NOVEMBER 8, 2022

Returns can be an excellent opportunity to sell something new to a known customer. But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. Use Tech to Augment the Customer Experience. Be Responsible and Transparent.

Returns 284

Returns Markdowns Inventory Management Customer Experience 284

365 Retail

JULY 19, 2022

Not too long ago, during the depths of lockdown, the direct-to-consumer (DTC) model was hailed as the saviour of retail and the future of the industry. Crucially, it gives brands the opportunity to claim ownership of customer relationships, by way of the data that it generates. Convenient fulfilment.

Consumer 57

Consumer Wholesale Supply Chain Management Fulfillment 57

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

A1 Retail

NOVEMBER 23, 2023

By Axel Schmidt, Principle Communications Manager at ProGlove In today’s ever-evolving retail landscape, increased products and changing consumer demands present retailers with both opportunities and challenges. Workforce shortages, inventory issues, and macroeconomic barriers in recent years have all impacted retailers.

Inventory Management 59

Inventory Management Customer Experience Management Fulfillment 59

I Vend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more.

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Star Miconics

APRIL 12, 2024

Explore Star Labeling Solutions Understanding Omnichannel Commerce Omnichannel retail expands traditional in-store or digital shopping methods by connecting different points of engagement to create cohesive customer experiences. Conquering Omnichannel Order Management with Cloud-Based Technology Solutions Consumers have spoken!

Inventory Management 52

Inventory Management Fulfillment Point of Sale Management 52

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 248

Management Marketing Customer Experience Inventory Management 248

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 257

Planning Wholesale Customer Experience Store Operations 257

Retalon

AUGUST 16, 2019

In any business undertaking that caters to a consumer marketplace, there are two major challenges – delivering an experience that feels personalized to shoppers, while simultaneously creating a consistent experience across retail locations and channels so that customer can enjoy the comfortable familiarity of your brand.

Customer Experience 32

Customer Experience Fulfillment Markdowns Consumer 32

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience. New inventory management systems, among other tools, will support more accurate decision-making and efficiency, so the retailer can cater to customers’ unique needs.

Planning 209

Planning Merchant Services Inventory Management Consumer 209

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 344

Merchant Services Checkout Shrinkage ATS 344

Wiser

FEBRUARY 6, 2023

For most retailers, the ultimate goal is creating a seamless shopping experience for consumers. A shopping experience that spans channels, allowing customers to engage with a brand online, in-store, and in between. According to Commbox , 90 percent of consumers use multiple channels when making purchases.

Consumer 145

Consumer Customer Experience Location Inventory Management 145

Wiser

DECEMBER 15, 2020

As an eCommerce or direct-to-consumer business , you don’t have the luxury of working with retail partners that can help with shipping, warehousing, distribution, and other key supply chain tasks. You never interact with the customer or deal with actually making sure their order gets to them. What is Third-Party Logistics? 3PL vs. 4PL.

Fulfillment 135

Fulfillment Shipping Inventory Management Management 135

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. Efficient logistics ensures accurate and timely order fulfillment of customer orders.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. Efficient logistics ensures accurate and timely order fulfillment of customer orders.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52