Retail Focus

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. These large, empty anchor spaces are finding new purpose in fulfilling orders and meeting growing sales demand.

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Retail TouchPoints

AUGUST 17, 2021

But how can physical stores achieve newly required levels of flexibility? One of the simplest ways to build agility into stores is to physically keep everything as flexible and fluid as possible. Smaller-footprint stores also offer more flexibility. They can store most of their stock off-site and request it in as required.

Clienteling 278

Clienteling Customer Experience Fashion Location 278

Retail TouchPoints

FEBRUARY 22, 2023

The new and exciting reality today is that consumers are eager to venture into physical spaces, especially if those spaces provide unique value. Traditionally, department stores (and in turn malls) haven’t focused on creating this type of deeper, more meaningful connection. It diluted the whole thing.

Consumer 294

Consumer Department Stores Shopping Clienteling 294

Retail TouchPoints

SEPTEMBER 20, 2023

That’s of course one benefit of having a store, but it wasn’t really the ‘why’ for us. We saw the store as an opportunity to bring that back.” The brand is turning that traffic boom into bottom-line business by creating a store experience that includes a tropical-themed event space and eventually a bar.

Clienteling 244

Clienteling Location Boutique Outdoor 244

Inside Retail

SEPTEMBER 7, 2023

The management team ensures tenant compatibility with each mall’s identity through rigorous curation, blending both global and local brands to cater to their clientele’s varied needs. Every aspect of the store will be reimagined. Isetan has commenced a total renovation that will unfold in stages over a span of 24 months.

Clienteling 130

Clienteling Inventory Management Shopping Fashion 130

Retail TouchPoints

APRIL 1, 2024

Imagine stepping into a store where no one speaks your language. As the online retail space becomes increasingly global, the ability to serve a multilingual customer base is critical for ecommerce success, and partnering with a translation platform that encompasses these four features will set your business up for success.

Customer Experience 291

Customer Experience Clienteling Customer Retention Accounting 291

Inside Retail

JUNE 22, 2021

Luxury goods group LVMH unveiled on Monday the revamped La Samaritaine, a 150-year-old department store designed to help it grab a greater slice of tourist spending once pandemic travel curbs are eased. A view inside the revamped Samaritaine department store ahead of its reopening in Paris, France, June 21, 2021.

Department Stores 230

Department Stores Clienteling Accessories Fashion 230

Retail Focus

AUGUST 23, 2023

Luxury brands are constantly seeking innovative ways to engage their clientele and reinforce their exclusivity. One avenue that has gained significant traction is the concept of pop-up stores. Theme: Each luxury brand approaches pop-up store themes with a distinctive vision that resonates with its ethos.

Clienteling 130

Clienteling Fashion Consumer Planning 130

Inside Retail

OCTOBER 16, 2023

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners.

Marketing 264

Marketing Clienteling Accessories Apparel 264

Retail Focus

NOVEMBER 7, 2023

The catalyst behind this transformation is the emergence of hyperphysical stores, a groundbreaking approach that is redefining the very essence of the retail experience. This novel approach engages all the senses and elicits powerful emotions, transforming retail spaces into sanctuaries of connection, innovation, and individuality.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

Retail TouchPoints

NOVEMBER 3, 2020

As moderators of the live roundtable titled Designing Stores That Delight Shoppers With Technology , Joé Lloyd of AVIXA and Beth Warren of CRI had the chance to dive in with an engaged group of retail executives from across the globe, to discuss some of the innovative technologies and strategies that are keeping customers coming inside.

Clienteling 191

Clienteling Returns Consumer Location 191

Inside Retail

JULY 26, 2022

Widely known as Japan’s most beautiful bookstore, Tsutaya has recently dipped its toe into Southeast Asia with the launch of its store in Malaysia in shopping centre Pavilion Bukit Jalil. The new Tsutaya store has embraced a digital-first approach with a mobile app for Malaysian consumers on both the iOs and Android platforms.

Clienteling 246

Clienteling Planning Finance Shopping 246

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. It’s a way to treat ourselves, and to indulge in a little luxury.

Shipping 230

Shipping Clienteling Returns Shopping 230

Retail Focus

APRIL 8, 2021

Located just a stone’s throw away from Love My Human’s flagship retail store and grooming parlour at 308 King’s Road, it will offer pets and their parents the ultimate quirky, yet luxurious experience for dogs and their human owners alike. . There will also be a space for older dogs to enjoy a restful and laid-back visit.

Clienteling 130

Clienteling Boutique Outdoor Location 130

365 Retail

MARCH 8, 2024

The 4,000 square foot store is scheduled to open its doors on March 14th at a prominent site off High Orchard Street, showcasing its acclaimed ‘second-hand department store’ model. Participating charities will include Havens Hospices, Longfield Hospice, Midlands Air Ambulance Charity, National Star, Traid, and Acorn.

Clienteling 62

Clienteling Fashion Department Stores Accessories 62

Retail Focus

NOVEMBER 28, 2022

With physical touchpoints, they seek to deliver “in real life experiences” by paying attention to in-store atmospherics and outside environmental designs. They adopt digital tools such as in-store augmentation, to provide customers with support about product, if needed, through applications or digital technologies. .

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail Focus

OCTOBER 19, 2021

Stuart McDowell, Managing Director of Laings , said: “This expansion reaffirms our commitment to in-store experiences – and to Cardiff, a vibrant city with a thriving retail scene. Being able to showcase these esteemed brands in our signature space is sure to inspire both our clientele and those working in the industry.”.

Clienteling 162

Clienteling Planning Management Location 162

Retail TouchPoints

OCTOBER 13, 2022

Opening Brick-and-Mortar Stores Can Jumpstart DTC Growth. While the brand’s venture into brick-and-mortar was initially halted due to the COVID-19 pandemic, the brand successfully expanded into additional categories , including activewear, while physical store plans were put on hold. ThirdLove’s Venice, Calif.

Wholesale 248

Wholesale Consumer Clienteling Location 248

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Store design teams need to determine what exactly they’re trying to accomplish within their spaces and how they will ascertain whether these goals are met.

Consumer 252

Consumer Clienteling Kiosk Marketing 252

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. For example, BHLDN can support styling appointments and fittings in stores and online.

Beauty and Health 285

Beauty and Health Consumer Shopping Clienteling 285

Retail TouchPoints

JULY 9, 2020

reported a same-store sales drop of approximately 44% year-over-year during its fiscal Q1. To gauge the current state, and future of, the luxury retail industry, Retail TouchPoints reached out to several analysts, consultants and executives in the space. For months, many businesses have felt the aftershocks in different ways.

Clienteling 261

Clienteling Consumer Accounting Boutique 261

Retail Focus

OCTOBER 17, 2022

The iconic Grade II* listed Battersea Power Station , a legendary London landmark, has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world – a place for locals, tourists, and residents to enjoy a unique blend of shops, bars, restaurants, entertainment venues, parks, and historical spaces.

Boutique 162

Boutique ATS Clienteling Management 162

Inside Retail

SEPTEMBER 13, 2023

Category extensions into more lifestyle products is a super interesting space we are giving more time and attention to. What are the brand’s plans in this space moving forward? Additionally, in January last year, we became renewable energy-powered across our entire store network and head office. IR : How is M.J.

Fashion 260

Fashion Clienteling Marketing Inventory Management 260

Retail TouchPoints

MARCH 21, 2022

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going remote to associates on the front lines of stores picking up omnichannel roles. Even Store Associates Can Benefit From Remote Working Options. Technology like NM CONNECT has played an important role in NMG’s recent success.

Clienteling 231

Clienteling Location Marketing Shopping 231

Retail Minded

MAY 8, 2024

If your business is very far from your target audience, they may not want to visit your space. If you have a business that requires physical space for operations, such as retail, warehousing or manufacturing, it’s crucial to select the right steel building in your chosen location. Double-check these tips and grow your business.

Location 52

Location Clienteling Sporting Goods Operating Expenses 52

Retail TouchPoints

FEBRUARY 8, 2023

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather.

Wholesale 203

Wholesale Fashion Consumer Returns 203

Inside Retail

JUNE 7, 2023

“Even the artists that have recorded on the instrument agree that the Spirio captures the true essence, nuance, and soulfulness of a live performance, allowing us to bring artists and their audiences closer than ever before,” Celine Goh, general manager of Steinway’s retail stores in Singapore and the Philippines, told Inside Retail.

Clienteling 130

Clienteling Marketing Management Shopping 130

Inside Retail

MAY 24, 2021

Google is set to make its bricks-and-mortar debut this summer with the opening of its very first physical retail store in New York City, sparking much interest from retailers globally at a time when so many are moving online. Human connection. Experimentation through pop-ups. Google vs Apple.

Clienteling 147

Clienteling Customer Experience Consumer ATS 147

Inside Retail

AUGUST 14, 2022

In Asia,quick commerce has greatly accelerated over the past two years, with the onset of the pandemic, and in Hong Kong, the consumers have always wanted to experience convenience and speed in this space. Tapping into this demand, Foodpanda Hong Kong, launched ‘Pandamart’ two years ago, pioneering a move into the quick commerce space.

Clienteling 130

Clienteling Consumer Marketing Management 130

Inside Retail

AUGUST 14, 2022

In Asia,quick commerce has greatly accelerated over the past two years, with the onset of the pandemic, and in Hong Kong, the consumers have always wanted to experience convenience and speed in this space. Tapping into this demand, Foodpanda Hong Kong, launched ‘Pandamart’ two years ago, pioneering a move into the quick commerce space.

Clienteling 130

Clienteling Consumer Marketing Management 130

Inside Retail

JUNE 28, 2022

It recently introduced a brand new store format, with its first flagship store in Selangor, Malaysia. The 684.6sqm retail space is located in Setia City Mall, one of the largest shopping complexes in Shah Alam. Our products come from factories to our stores and reach consumers directly without many intermediate steps.

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Inventory Turnover Clienteling Social Commerce Consumer 130

Retail TouchPoints

NOVEMBER 18, 2020

Retailers with a heavy physical presence saw some relief over the summer, but shoppers are still wary of brick-and-mortar stores as we approach the holiday season. One way of meeting shoppers where they want to be was through the launch of an AR pop-up store on Snapchat in collaboration with Disney.

Customer Experience 217

Customer Experience Kiosk Clienteling Fulfillment 217

A1 Retail

APRIL 14, 2023

Shaftesbury Capital is pleased to announce OG Kicks will open its first London store in May at 19 – 21 Foubert’s Place, Carnaby. Launched from his bedroom back in 2016, Ryan Jackson, 23, has skyrocketed OG Kicks from a worldwide number one Depop seller to a destination store in Brighton. Average price is £220.

Dead-Stock 59

Dead-Stock Clienteling Fashion Shopping 59

365 Retail

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. These large, empty anchor spaces are finding new purpose in fulfilling orders and meeting growing sales demand.

Fulfillment 90

Fulfillment Clienteling Location Consumer 90

VMS

AUGUST 31, 2021

Conversion, Specialty Store, Sales Area Under 10,000 Square Feet. Scope of Work: Full store conversion from retail bank to Tempur-Pedic showroom. Project Goals: As the brand’s first showroom in New York City, this flagship intended to impress time-starved, design-savvy clientele. Submitted by: CallisonRTKL, Baltimore.

Visual Merchandising 52

Visual Merchandising Clienteling Specialty Store ATS 52

Independent Retailer

NOVEMBER 18, 2021

For some brands, this means creating co-working spaces inside of their storefronts — designing a place where customers can shop, grab a cup of coffee, have lunch with colleagues, and work remotely. The market offers customers a combination of shops, a coffee bakery, a temporary office space, and a welcoming meeting place.

Clienteling 73

Clienteling Shopping Consumer Marketing 73