Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The pandemic had of course hit the retail market in Singapore with movement restrictions for the last two years, and the management saw this an opportune time to recalibrate and refresh its retail offerings.

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. Is the store limited in space?

Beauty and Health 270

Beauty and Health Consumer Shopping Clienteling 270

Retail Next

MAY 17, 2020

The pace has been maddeningly slow – both as an executive in retail technology and as a consumer. Yes, some of the lowest hanging fruit has been picked – you can now return online purchases in-store (remember when that was a thing, having to return online purchases through the mail?),

Clienteling 98

Clienteling Specialty Retailers Consumer Returns 98