Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now.

Beauty and Health 281

Beauty and Health Consumer Shopping Clienteling 281

Retail Next

MAY 17, 2020

The pace has been maddeningly slow – both as an executive in retail technology and as a consumer. Yes, some of the lowest hanging fruit has been picked – you can now return online purchases in-store (remember when that was a thing, having to return online purchases through the mail?),

Clienteling 98

Clienteling Specialty Retailers Consumer Returns 98