Retail Focus

NOVEMBER 7, 2023

The catalyst behind this transformation is the emergence of hyperphysical stores, a groundbreaking approach that is redefining the very essence of the retail experience. Hyperphysical experiences benefit retailers, particularly in appealing to the Gen Z audience, who seek more than just a transactional shopping process.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

Retail TouchPoints

FEBRUARY 3, 2022

This is the new critical form of engagement for brands that understand providing the same customer experience and in-person shopping experience via a digital medium is essential for survival moving forward. The same can be said for utilizing an emerging form of consumer engagement — Chat Commerce via chat apps.

Consumer 257

Consumer Clienteling Fashion Location 257

Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

Clienteling 267

Clienteling Consumer Accounting Boutique 267

Retail TouchPoints

APRIL 19, 2022

Recognizing this characteristic of its women’s apparel customer is key to building the loyalty of these clients, according to Elliot Staples, SVP of Design, Product Development, Technical Design and Creative Marketing, and Kara Howard, SVP of Marketing and Customer Experience at J.Jill. Howard: We try to be channel-agnostic.

Clienteling 243

Clienteling Apparel Customer Experience Shopping 243

I Vend

MAY 25, 2021

Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Put on an event create a retail experience that the shopper can only have in store. Remind shoppers what sets brick and mortar shopping apart.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

Inside Retail

MARCH 6, 2023

Whilst people weren’t able to travel, they wanted to really spoil themselves and do something special, and we were able to create those experiences for our clients. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Storis

JANUARY 22, 2024

Additionally, as in-person shopping is expected to accelerate , furniture retailers can modernize store design to enhance the environment. The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. They simply shop. can also bolster sales in 2024.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Independent Retailer

MAY 5, 2022

In fact, according to Morning Consult’s most recent poll, 70 percent of adults are comfortable shopping at malls now compared to just 44 percent at this time last year. . The specific layout of each store should depend on the size of the space and the goal of the customer experience. Catering to Luxury . 4 Keys to Success.

Boutique 52

Boutique Visual Merchandising Clienteling Promotions 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Storis

FEBRUARY 23, 2020

Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer. It takes 12 positive customer experiences to make up for one negative experience. Customers’ time is precious.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Retail TouchPoints

FEBRUARY 8, 2024

This pivot has largely been driven by a more cautious and price-aware consumer: 80% of consumers indicate that the economy has slightly or significantly changed their shopping habits and behaviors, according to CI&T research. Apps also promote partnerships with third-party delivery partners.

Thrift Store 287

Thrift Store Consumer Clienteling Fulfillment 287

Retail Focus

SEPTEMBER 6, 2023

Advertising Mastery: Promoting Your Retail Store Launch Marketing is always crucial, but it’s especially pivotal in generating buzz for your grand opening. Leverage every communication channel available to you, from local press and influencer partnerships to social media promotions and email marketing.

Promotions 130

Promotions Advertising Clienteling Customer Experience 130

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. It’s human desire or need expressed through shopping that is considered to be seasonal demand. This not only enhances the customer experience but also provides invaluable insights for inventory management and demand forecasting.”

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Retail TouchPoints

FEBRUARY 6, 2023

This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.

Planning 262

Planning Payment Services Checkout Fulfillment 262