Inside Retail

APRIL 12, 2022

When New South Wales ended its last lockdown, Melanie De Sylva, founder of De Sylva Hair Design in Sydney, recalls how relieved her loyal clientele was to see her again – particularly when some had suffered the consequences of cutting or colouring their own hair. “By By the time we came out of lockdown, clients were desperate to see us!”

Payment Services 147

Payment Services Consumer Clienteling Promotions 147

I Vend

MAY 25, 2021

Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Remind shoppers what sets brick and mortar shopping apart. Or a ‘shop and dine’ experience with a local restaurant.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

365 Retail

NOVEMBER 8, 2023

MATCHES, a premium retail destination, is now poised to offer its online clientele an interest-free, pay-in-4 payment option, enhancing the shopping experience for those with an eye for high-end fashion while promoting financial prudence.

Payment Services 57

Payment Services Clienteling Checkout Fashion 57

Retail TouchPoints

FEBRUARY 3, 2022

This is the new critical form of engagement for brands that understand providing the same customer experience and in-person shopping experience via a digital medium is essential for survival moving forward. The same can be said for utilizing an emerging form of consumer engagement — Chat Commerce via chat apps.

Consumer 235

Consumer Clienteling Fashion Location 235

Retail Focus

NOVEMBER 7, 2023

Hyperphysical experiences benefit retailers, particularly in appealing to the Gen Z audience, who seek more than just a transactional shopping process. The Hyperphysical Retail Revolution Hyperphysical retail is an innovative concept, heralding a new era in the world of luxury shopping. Hyperphysicality is not a temporary trend.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

Retail Focus

JANUARY 5, 2024

Luxury brands must manage this amalgamation of technology and traditional retail to create an experience that satisfies their discerning clientele. This includes optimising supply chain management to reduce carbon footprints and promoting sustainable consumer behaviours.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Inside Retail

MARCH 6, 2023

IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key. We also like to offer our clients money-can’t-buy experiences to thank them for shopping with Tag Heuer. What sets us apart from our competitors is our team and our service.

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Retail TouchPoints

APRIL 19, 2022

In an exclusive interview with Retail TouchPoints , Howard and Staples discuss how the J.Jill heritage of providing quality products and supporting its clientele with attentive, knowledgeable service are at the core of reaching customers across all touch points. We’re still promoting it because it was such a great experience for the customer.

Clienteling 221

Clienteling Apparel Customer Experience Shopping 221

Small Biz Trends

OCTOBER 21, 2021

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. By segmenting your clientele and pinpointing the type of clientele that is best suited to leverage your brand and products you can embark on a focused effort towards capitalizing on your efficiency.

Marketing 139

Marketing Payment Services Target Market Beauty and Health 139

Retail TouchPoints

DECEMBER 18, 2020

Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review. Key features include one-click checkout for pre-filled shopping carts, expanded payment options such as Alipay and WeChat Pay, a hassle-free returns process , and seamless omnichannel fulfillment options. “We

Payment Services 312

Payment Services Checkout Customer Experience Planning 312

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Independent Retailer

MAY 5, 2022

In fact, according to Morning Consult’s most recent poll, 70 percent of adults are comfortable shopping at malls now compared to just 44 percent at this time last year. . The high-end boutique caters to its clientele, who views shopping as an event. Of course, customers approach layout, and therefore, displays, differently.

Boutique 52

Boutique Visual Merchandising Clienteling Promotions 52

Storis

JANUARY 22, 2024

Additionally, as in-person shopping is expected to accelerate , furniture retailers can modernize store design to enhance the environment. The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. They simply shop. can also bolster sales in 2024.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Retail Minded

FEBRUARY 20, 2023

Contactless shopping, delivery, and curbside pickup — once a public health necessity — have now turned into conveniences many consumers regularly expect. This is just one of the many ways shopping has evolved. Leverage their established social media following by having them promote your products or services on their social channels.

Retail Marketing 52

Retail Marketing Marketing Payment Services Shopping 52

Storis

FEBRUARY 23, 2020

For online shopping, this can include saving information such as their contact information or address, along with usernames and passwords. Many retailers in the home furnishings industry are also offering Membership Programs , where customers have the option to pay to receive perks and promotional pricing all year round.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Retail TouchPoints

FEBRUARY 8, 2024

This pivot has largely been driven by a more cautious and price-aware consumer: 80% of consumers indicate that the economy has slightly or significantly changed their shopping habits and behaviors, according to CI&T research. Apps also promote partnerships with third-party delivery partners.

Thrift Store 267

Thrift Store Consumer Clienteling Fulfillment 267

Retail Focus

SEPTEMBER 6, 2023

Advertising Mastery: Promoting Your Retail Store Launch Marketing is always crucial, but it’s especially pivotal in generating buzz for your grand opening. Leverage every communication channel available to you, from local press and influencer partnerships to social media promotions and email marketing.

Promotions 130

Promotions Advertising Clienteling Customer Experience 130

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. It’s human desire or need expressed through shopping that is considered to be seasonal demand. Climatic conditions favouring specific products is another example – think ice cream in summer or parkas and umbrellas in winter.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Small Biz Trends

SEPTEMBER 7, 2022

Halloween advertising is a great way to engage target audiences and boost sales ahead of the pivotal holiday shopping season. Engage clientele – Your customers are naturally enthusiastic about the Halloween season, and Halloween advertising is an ideal way for them to engage with your brand. Halloween isn’t just for kids.

Advertising 137

Advertising Promotions Marketing Clienteling 137

Retail Focus

FEBRUARY 8, 2024

In an era where luxury consumers crave more than just material possessions, pop-up stores provide a conduit for brands to forge meaningful connections and foster a sense of belonging among their discerning clientele.

Merchant Services 147

Merchant Services Fashion Consumer Clienteling 147

Inside Retail

AUGUST 16, 2023

She offered hairstyling, make-up, manicures and wedding makeovers to a clientele ranging from government workers to TV presenters. “Some had wanted to set up small shops but today it would be super challenging to do that.” “We try to have a pragmatic approach and usually it’s quite successful.

Clienteling 130

Clienteling Returns Promotions Fashion 130

Retail TouchPoints

FEBRUARY 6, 2023

This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.

Planning 239

Planning Payment Services Checkout Fulfillment 239

Inside Retail

NOVEMBER 2, 2021

We need to give very aggressive promotions to attract sales. These are qualities we cultivate throughout our product offerings, no matter the location, but they can be particularly valued by clientele who skew a bit younger in our Asian markets.”

Accessories 130

Accessories Fashion Clienteling Returns 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 8, 2021

Customers nowadays shop across various channels; therefore, merchants must sell and communicate with customers across all of them. Using mobile POS allows employees to provide a personalized clienteling approach. Store promotions, gift cards, and unique loyalty-based marketing may help customers buy more and stay longer.

Merchant Services 52

Merchant Services Clienteling Customer Retention Operating Expenses 52