Remove Clienteling Remove Customer Experience Remove Point of Sale
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Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond

Retail TouchPoints

For some businesses, IT applications and technologies have been designed and developed to support specific areas within the business or with customer experience in mind, trying to ensure that retail, logistics and head office functions join up as best as they can.

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Five tech-driven strategies for associate enablement: Coresight Research

Inside Retail

per cent of retail sales are expected to occur in brick-and-mortar stores throughout this year. In addition to prioritising optimal store design and experiential events, any retailer worth their salt knows that a good customer experience is largely dependent on having great store associates in-store.

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How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and its Environmental Impact

Retail TouchPoints

On the morning that Retail TouchPoints visited the Big Reuse store, the organizations Founder and Executive Director Justin Green estimated that at least a third of the current clientele was resellers.

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How to Grow and Boost Restaurant Sales in 2025- 8 Tips & Tricks

V Count

In this easy-to-understand guide, we will share helpful tips and strategies that have been proven to increase sales in restaurants. We will talk about everything from understanding your customersexperience to creating marketing plans that really connect with the people you want to serve.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.

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PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

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Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

Retail TouchPoints

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.