Retail Focus

DECEMBER 6, 2022

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. As a brand, we place huge importance on the locations we are available in, as we want to know that our partners share our values and desire for the ultimate customer experience.

Department Stores 245

Department Stores Clienteling ATS Promotions 245

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

Merchant Services 253

Merchant Services Clienteling Shipping Inventory Management 253

Retail TouchPoints

FEBRUARY 3, 2022

This is the new critical form of engagement for brands that understand providing the same customer experience and in-person shopping experience via a digital medium is essential for survival moving forward. The same can be said for utilizing an emerging form of consumer engagement — Chat Commerce via chat apps.

Consumer 268

Consumer Clienteling Fashion Location 268

Retail TouchPoints

MARCH 21, 2022

The materials were created to help every associate “take their digital clienteling efforts to the next level across various touch points,” said Severson. “We We are watching the retail industry evolve daily alongside the changes of the world, and like any retailer, we must adapt to the quickly evolving needs of our customer,” he added.

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Clienteling Location Marketing Shopping 242

Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

Clienteling 280

Clienteling Consumer Accounting Boutique 280

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. With consumer and shopper priorities changing, the new mission of retail is more about essentials, getting in and out quickly, convenience and multi-tasking in one place rather than going to several locations.

Clienteling 192

Clienteling Returns Consumer Location 192

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 303

Consumer Department Stores Shopping Clienteling 303

Inside Retail

MARCH 6, 2023

We’ve always had our sights set on South Australia, but we had to find the right location in a luxury retail destination, and we found a home in Adelaide Central Plaza. VM: We have seven stand-alone boutiques located all across Australia. IR: What role do collaborations play in enabling you to reach a new clientele?

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Retail TouchPoints

FEBRUARY 18, 2021

Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return.

Beauty and Health 301

Beauty and Health Consumer Shopping Clienteling 301

Storis

JANUARY 22, 2024

Additionally, as in-person shopping is expected to accelerate , furniture retailers can modernize store design to enhance the environment. They simply shop. Netflix itself is opening retail locations aligned with its latest shows. The home furnishings industry is actively embracing Mobile POS to elevate the customer experience.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail Insider

SEPTEMBER 14, 2021

Where the magic happens… So Tillingham was grape-proofed with hospitality: Yes, and in doing so it goes without saying Waldgate had built up a loyal and interested clientele with its rustic charm who then snapped up his first own-produced wine in 2021 with alacrity. It’s the whole story thing isn’t it?

Clienteling 52

Clienteling Wholesale Consumer Customer Experience 52

Retail TouchPoints

FEBRUARY 8, 2024

This pivot has largely been driven by a more cautious and price-aware consumer: 80% of consumers indicate that the economy has slightly or significantly changed their shopping habits and behaviors, according to CI&T research.

Thrift Store 294

Thrift Store Consumer Clienteling Fulfillment 294

Inside Retail

JUNE 9, 2021

Elio’s passion for hairdressing soon amassed a dedicated clientele, and the single salon quickly expanded into multiple locations. In 2012 Anthony Nappa saw a business opportunity to support his father’s salons by offering an online shopping experience hosting premium quality products; Oz Hair & Beauty was born.

Clienteling 130

Clienteling Shopping Customer Experience Location 130

Retail TouchPoints

FEBRUARY 29, 2024

These systems’ ubiquity makes them a strong platform for enhancing and personalizing customer interactions. POS systems are now at the forefront of customer engagement,” said Bond. Features like AI-powered recommendations and dynamic pricing are personalizing shopping experiences.

Point of Sale 242

Point of Sale Merchant Services Payment Services Checkout 242

Retail TouchPoints

FEBRUARY 6, 2023

Implementing new omnichannel technologies at brick-and-mortar locations in particular appears to be a big focus for the year, as retailers look to capitalize on increased footfall to offset smaller basket sizes. Regardless of the method, the result is the demise of the cash wrap as we know it. “If

Planning 274

Planning Payment Services Checkout Fulfillment 274

365 Retail

OCTOBER 12, 2023

We are running the risk, if we choose not to innovate, of retail becoming a different industry, one with countless bankrupted legacy retailers, an increasingly flourishing Amazon, and an average customer who avoids retail stores because they feel like ghost towns, as so many shopping malls have become.

Shrinkage 113

Shrinkage Clienteling Outdoor Consumer 113