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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Retail TouchPoints

In addition to the table stakes fulfillment offerings — buy online/pick up in-store and buy online/ship from store — the Vitamin Shoppe has built an expansive ecosystem of “on-demand delivery” partners and has become known for its clienteling-based sales model, driven by its “health enthusiasts.”

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Five tech-driven strategies for associate enablement: Coresight Research

Inside Retail

Enhance associates knowledge and efficiency through clienteling With high annual retail turnover rates, customer service continuity presents major challenges, Harmon commented. One way retailers can bridge the gap in associates knowledge of shoppers needs is via clienteling tools.

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Mark Ingram Atelier continues to set the standard for what a luxury bridal experience can be.

Retail Focus

Each piece resonates with the refined tastes of his clientele, embodying grace, style, and a contemporary elegance that has defined the Ateliers identity for two decades. Mark Ingram, the visionary behind the Atelier, meticulously hand-picks each gown, ensuring that his collection reflects modern aesthetics while remaining timeless.

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Behind the demise of Harrolds: A cautionary tale or singular case?

Inside Retail

Nevertheless, he believes the brands that will lead the way in Australia’s luxury market are “those that understand the psychology behind luxury shopping and can create a holistic journey that speaks to both the emotional and practical needs of their clientele”. The post Behind the demise of Harrolds: A cautionary tale or singular case?

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Fashion designer Nikita Karizma on her namesake brand’s journey

Inside Retail

Now established across London, Los Angeles, and India, the brand is known for blending Bollywood glamour with London’s edge, attracting an impressive celebrity clientele including Paris Hilton, Lady Gaga, Kylie Jenner, and Kim Kardashian. I love seeing our clientele wear our designs and feel good when wearing them.

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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. This sponsored content is brought to you by Melissa.

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Burberry’s turnaround strategy reveals the power of emotional connection

Inside Retail

Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. With a target of 5 billion in annual revenue, it raised handbag prices beyond 2000 and adopted a positioning that aimed to compete with the highest and most elite fashion houses. At first, this strategy appeared super promising. But cracks soon appeared.

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