Retail TouchPoints

SEPTEMBER 16, 2021

Suffice it to say that social commerce has arrived in America. However, one reason for this flurry of enhancements is that there’s still considerable friction in social commerce processes. Whether social commerce will play a crucial role in retail going forward is no longer a question. earning $26.97

Social Commerce 312

Social Commerce Consumer Merchant Services Checkout 312

Retail TouchPoints

DECEMBER 11, 2024

Additionally, the checkout process must remain consistent whether consumers are shopping in-store, online or using the retailers app. Just as retailers want to reduce tax complexities to prioritize a seamless consumer experience at checkout, it is imperative to mimic the same consumer experience when processing a return.

Point of Sale 274

Point of Sale Returns Checkout Shipping 274

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 237

Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

NOVEMBER 10, 2020

Getting shoppers into stores for the holidays is a tall order, but it’s not insurmountable: 18% of shoppers felt safest in an indoor mall, 24% in outdoor shopping venues and 58% are fine with either, provided they follow the proper safety precautions, according to Oracle. To Lure Shoppers Back to Stores, Communicate a Sense of Safety.

Shipping 246

Shipping Fulfillment Shopping Consumer 246